209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had a very sick dog and had many…
I had a very sick dog and had many claims.The claims were easy to file and the communication with MetLife was wonderful.
Insurer: MetLife
By: customerBonnie
Jesus explained thoughly and answered…
Jesus explained thoughly and answered al my questions. Excellent
Insurer: Nationwide
By: cMarian J Canfieldustomer
My experience
Customer service is good, filing claims are easy, they are slow with processing and taken 20 days or so for reimbursement
Insurer: Pets Best
By: Kimberly
Daniel was wonderful
Daniel was wonderful he explained everything so in detail and made it so easy to make business with you guys.
Insurer: Nationwide
By: Julieta Ferreira
Worst insurance ever
Purchased a policy on 11/30/2025, submitted two claims on 12/17/2025, and received a denial stating, "Medical and illness coverage is available 14 days after the Policy Effective Date." The symptoms of the condition being claimed began before the policy's effective date and are not covered." That is untrue since the visit was 17 days after the policy's starting date! Beware! Absolute scam!!
Insurer: Pets Best
By: Llo
Convenient online system.
Fast processing and easy claims procedure!
Insurer: Trupanion
By: Kay
They made the process simple and easy
They made the process simple and easy. I was with nationwide pet insurance sometime ago, and I had it for years. Then found out they basically were going out of business so I had to switch. I was so happy to find out that they're back up and running again.
Insurer: Nationwide
By: customer
Incompetent & Terrible Company
What a completely incompetent & terrible company. I will be filing a complaint with the insurance commissioner in my state. Their website is non-functional for submitting claims - keep getting error messages when trying to update a claim. Request for updating a claim is unclear and I believe fraudulent for not processing the claim in the first place Chat has been disabled because of high volume - gee wonder why that is!? Save your time and go with Healthy Paws - they are total professionals unlike these clowns
Insurer: Pets Best
By: Stacey