219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great communication every step of the…
Great communication every step of the way, and I've been pleased with the approved claims and reimbursement.
Insurer: Fetch
By: K D
Reasonably priced and very easy to use
Reasonably priced and very easy to use. Just remember to have your vet send you the vet notes after any visits.
Insurer: Fetch
By: Cole Glasgow
Don't Reimburse Chronic Conditions
They don't reimburse vet fees for chronic conditions. My cat has 2 chronic conditions - 1 that started 6 months after the effective date, and 1 that started 1.5 years after the effective date. PetsBest keeps saying the conditions started before the effective date, which is untrue to anyone with vet knowledge who actually looked at the medical records. When I put in an appeal and gave them medical records from each doctor he has seen, the first level appeal "response" after 4 months was a request for more medical records (all other medical records they requested previously). Doing everything they can to stall and not pay out a cent.
Insurer: Pets Best
By: Elizabeth Doctorov
Great pet insurance for piece of mind
Great pet insurance. The site is comprehensive and informative and they are responsive by phone as well. The claim process is easy and they respond quickly. I love that I have piece of mind to make the best decision for Tessa.
Insurer: Fetch
By: John Unthank
There was a very quick turnaround time…
There was a very quick turnaround time on the claim I submitted which really came in handy as I had to pay the emergency room upfront.
Insurer: Fetch
By: Mindy McMenamy
Improved experience from prior claim experience
The 2nd claim I submitted = this current experience, was much improved from my prior experience. This claim was paid quickly without several requests for other information
Insurer: Fetch
By: Dyan Kirsch
Your customer service is amazing.
Your customer service is amazing. I have always spoken with understanding and helpful agents. - it is obvious they love animals and really want to help Trupanion clients!
Insurer: Trupanion Canada
By: Joanne
You guys picked up the phone right away and weâre very helpful in answering all my questions before I signed up.
You guys picked up the phone right away and weâre very helpful in answering all my questions before I signed up. Iâm very happy with my sales rep who helped me
Insurer: Trupanion Canada
By: Meghan
Great Service
We have been with Trupanion for 10 years and any claims that we have made have been looked after in a very timely manner!
Insurer: Trupanion Canada
By: Laurie