223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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On hold for 30 min
On hold for 30 min , left a call back number 3 times couldn’t get a hold of them . Had to contact GEICO to get a hold of a real individual . Ended up canceling with them .
Insurer: Embrace
By: Matthew
Process is fast, efficient, and fair
Claim evaluation turnaround was quick, thorough, and fair. Appreciated the breakdown and explanation of benefits with my claim.
Insurer: Pets Best
By: Melissa K.
Very easy to submit a claim
Very easy to submit a claim. Great customer support
Insurer: Figo
By: Amy
I am so glad I found Pumpkin they have…
I am so glad I found Pumpkin they have been Wonderful
Insurer: Pumpkin
By: Sonny’s Mom
Policy Exclusions
I called to discuss the letter I received that cited there were exclusions to my dogs policy due to a pre-existing condition. I had no idea when I signed up for the policy that Jace had any prior issues. Nationwide's Angela explained to me that the exclusions could be reviewed in six months if Jace didn't have any recurring issues with the items mentioned in the exclusions. All good information from Angela and she even sent me the form for follow-up for a review in six months.
Insurer: Nationwide
By: Julie Brosz-Turney
there's no customer service available…
there's no customer service available by phone frustrating, f I knew I would have to think twice before signing the insurance agreement. Further to your reply, please be advised that my complaint is that you don't have a live agent on the phones. Sonnet doesn't have live agents on the phone
Insurer: Sonnet
By: Spiros Bokos
My confidence in SPOT
My confidence in SPOT through the advertisement and their very friendly break down ot their benefits.
Insurer: Spot
By: Thomas Veregge
Great service and reimbursement
The options for my puppy’s first year were perfect! Deductible, and max amount and monthly payments fit my budget. Being a chewing boy he ended up at urgent care for an inhaled foxtail, twice for swallowing foreign object, and muscular injury! Claims easy to file and reimbursements quick and electronic deposit!
Insurer: Pumpkin
By: Alberta Herrera
Happy with Pumpkin Insurance for my furbabies
Website easy to navigate. Simple process to file claims. Quick payment.
Insurer: Pumpkin
By: T Caddell
Trupanion - amazing support
I have to thank Trupanion for their incredible support over the years with our toy poodles. Our beloved Hattie just had emergency gall bladder removal surgery, which was nerve wracking and uncertain and expensive (!). Knowing Trupanion was there for us helped alleviate the anxiety of our dear pet going into surgery. Their expedited process also means we are getting reimbursed literally within a week of thaw surgery. Thank you thank you, Trupanion!
Insurer: Trupanion
By: Joe