217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The representative was very helpful &…
The representative was very helpful & explained everything clearly.
Insurer: Nationwide
By: customer
Quick turn around times
Quick turn around times, so worth it!
Insurer: Spot Canada
By: Jamie Jay
Not told if my pet has even been…
Not told if my pet has even been approved for insurance, no communication.
Insurer: Nationwide
By: chloe
Rep was good in explaining what I…
Rep was good in explaining what I needed to know. Thank you
Insurer: Nationwide
By: Richard Stewart
1st claim
The ease to place a claim and how quickly I was reimbursed was great
Insurer: MetLife
By: Morowa
Rattlesnake bite
Our darling rescue dog Libby was bitten by a huge rattlesnake! We rushed her to the emergency hospital and she needed 3 anti venom infusions and overnight treatment. Thank goodness for Vets Best.
No live person in the claims department
My dog had ACL surgery which was covered but not the vet visit prior (which included office visit, x-rays, pain medications, etc. which was over $400). I called to ask which physical therapy was covered and they could not answer that until my dog had the PT and I filed a new claim. I asked to speak to the claims dept and was told there isn't a live human being in the dept to speak to. What? Then how do you determine what is covered and what isn't? There are numerous types of therapy I just want to know which ones are covered. I was told my dog has to have the PT and after I send a final bill (Lord only knows how much that will be) then they will tell me if it is covered. Not cool.
Insurer: Healthy Paws
By: Dianne Skripak Wilson