224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Process claim
I didn't have to jump through hoops to get my claim paid. I submitted it and it was processed. The process took about a month before I got confirmation I will be paid. I didn't have to answer any other additional questions or provide anything else.
Insurer: Pets Best
By: customer
Great Job by all
Excellent service easy efficiant processed claim very quickly hassle free highly reccomend
Insurer: Pets Plus Us
By: Junior
No for older dogs
Hello All, I hope this is useful. I feel like this is for young pets that you get started with early and start paying the premiums. Our 10 year border collie is in great health, per our veterinarian, blood of a 2 year old dog. However, we recently has some benign skin tags removed and teeth cleaned. In 2020 he had a benign skin tag removed and was noted in his charts. Also noted was dirty teeth. We sent in a claim to embrace and was denied for removal of two more tumors and the teeth cleaning. Reasons for this denial was due to the reference in his charts for pre existing conditions. We escalated and applied for a second look and were still denied. If you have a young animal, this might be worth it, however, if you animal is older I would stay away from Embrace.
Insurer: Embrace
By: Miller S
Great customer service
The agent talked me through the whole process and explained all the coverages very thoroughly. They were able to answer all my questions. Sign up was very easy.
Insurer: Pumpkin
By: Lauren M. Brennan
Love it
Absolutely love this company very easy to work The best company I have ever had and the cheapest.
Insurer: Sonnet
By: Jessica
It's very easy to register and…
It's very easy to register and budget-friendly.
Insurer: Sonnet
By: Geddielyn
Quick response; fair price
They responded very quick; solved all my questions and had fair/ competitive price
Insurer: Sonnet
By: Patrick Villanueva
Great customer service experience
This review relates to exceptional customer service provided by Denise Ariale at Fetch. Denise was knowledgable, enthusiastic, friendly, and demonstrated empathy and flexibility when dealing with our situation. If only all customer service was like this!
Insurer: Fetch Canada
By: Tristan Cole