154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Long wait on Claims
It's taken forever to get any word back on my claims. I've sent in a second one, and heard something back on that one before the previous one I've submitted. Frustrating.
Insurer: Pets Best
By: Lindsay Randall
Processing clam faster as promised
Processing clam faster as promised
Insurer: Spot
By: Fely Landingin
I was really happy with the personal…
I was really happy with the personal attention and time that the customer service person gave on the phone to explain the product and answer all of my questions.
Insurer: Trupanion
By: customer
Fantastic and immediate coverage
Fantastic and immediate coverage
Insurer: ASPCA
By: customer
So Disappointed in this company. We thought they were great.
So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.
Insurer: Healthy Paws
By: Melanie
The app advertises an average…
The app advertises an average turnaround time of 3-5 days, but that was not my experience. Also, I kept getting emails and notifications that my claims were missing info or needed action even though I had already submitted everything requested. I called each time to confirm that nothing was needed from me, but kept getting the emails and notifications that said otherwise.
Insurer: Spot
By: Kristen Berger
How helpful everyone is
How helpful everyone is
Insurer: Trupanion
By: Barbara Weston
Very simple process
Very simple process, reimbursement happened fast!
Insurer: Spot
By: Kristine Beck
I received my payments in a timely…
I received my payments in a timely fashion. The website is easy to use.
Insurer: ASPCA
By: Carol Alliger