209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We got pet insurance with Truanion when…
We got pet insurance with Truanion when we got our Springer Spaniel in Ottawa and we were paying about $68 per month. About a year later our dog was diagnose with a incurable enlarge heart, thank good we had insurance. In October of 2023 we moved to Vancouver Island and our insurance went up to almost $90 per month and they said veterinarian cost was higher in BC. We compaired our cost from Ottawa and BC and our cost was less. Now we moved around the corner from were we lived and the insurance went up to $108 month. So I called them and they told me because we moved the cost is higher and I told them it was just a block away. Then after talking with them they said it was because of so many claims. I got the insurance so that I don't have to pay so much, is this fair??
Insurer: Trupanion Canada
By: Fred Lloyd
Is Nationwide really on our Side
Is Nationwide really on our Side? It doesn't seem like it. I rated 2 stars because in the past I had yearly surgeries for my dog because of recurrent skin cancer and reimbursement has been simple and fast. I have had a policy for 6 years for my dog and 2 cats, things have come up, its been easy. But now I have my back up against the wall, my newest cat (a stray who just showed up) had to have an expensive surgery right before his coverage started (credit card is maxed out now), then a couple weeks later a go at the emergency vet for urinary issues, he will now need to be on a special diet for the rest of his life, each 16 lb bag upwards of $140! This isn't a lifestyle choice, this is to prevent very expensive surgeries and/or death. They only cover $100 annually, that's IF you opt into it! The no prior authorization is disappointing, not all of us have a credit line of 5k to pay for surgeries. My dog needs to have more cancer removed along with a dental surgery - hopefully at the same time. I called and asked for a supervisor, hoping there was some way to offer a promissory note for my vets office based off of the quote received from my vets office. No sympathy, no compromise just "no's". If I could change my policy I would, but the world of pet insurance doesn't cover pre-existing conditions. My dog is 11. He has pre-existing conditions. I pay approx. $250 monthly from payroll deductions to call and get "no's". So based on my paycheck to paycheck income, I will end up having to split the surgeries - cancer and dental because that's what I can afford to put up front. This will end up costing Nationwide an additional surgery fee and all associated surgery costs. Not to mention, the risk of anesthesia for an older dog, for 2 surgeries. For something that saves them and myself money, how can the answer be no? I know based on past experiences with them that it will be covered minus deductible and the percentage. Are they unable or unwilling to review or escalate to someone who can offer something more than "no."? Nationwide isn't on our side. They are big business. 2 very different things. Change my mind.
Insurer: Nationwide
By: Summer Steward
You respond to claims quickly and pay…
You respond to claims quickly and pay claims according to your policy. I know I can count on you.
Insurer: Trupanion
By: Mike
smooth
smooth, quick, functional form
Insurer: MetLife
By: LEIGH FIRESTONE
Great experience!
Provided quick service for reimbursement!
Insurer: Spot
By: Deanna Greenway
Staff was very helpful in the loss of…
Staff was very helpful in the loss of one of our pets
Insurer: MetLife
By: Elizabeth Koss
The process of getting a quote was easy…
The process of getting a quote was easy and straightforward. The only issue I had was when I called and the rep had a different price than I did.
Insurer: MetLife
By: Sarah
Maybe they do care
My distrust for insurance companies made me very skeptical of this insurance for my dog. However, when put to the test I was very pleased the claim was accepted. Approval speed was appreciated and reimbursement amount was acceptable. Will recommend to fellow pet owners.
Insurer: Fetch
By: Jonathan
Honest and reliable
Honest and reliable
Insurer: Pumpkin
By: Kevin Michael Eaton