224,929+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,929 total


Most selected providers in "July, 2026"

This chart shows the distribution of the most selected pet insurance providers in July, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,430 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 08, 2023

Do NOT waste your time with Sonnet

Do NOT waste your time with Sonnet Insurance! They don't call or return emails. I was in a car accident over three weeks ago and NO ONE HAS CALLED ME BACK. My insurance adjuster sent me ONE email and has NEVER responded to any of my concerns or follow-up emails. Every time I call, I am told that they "can't transfer me" to a supervisor and that someone will call me back but NO ONE DOES. I have reported them to their Sonnet Ombudsman and again NO ONE has contacted me back. It looks like I might need to bite the bullet and pay the higher premium just to have a good insurance company.

Insurer: Sonnet

By: Vanessa Arsenault

May 08, 2023

Best of the Best !!

My experience with Nationwide & VPI has been an extraordinary journey now in our 26th year in every way for service & help above & beyond measure. You can't get any better than #1. Thanks Nationwide. don miller

Insurer: Nationwide

By: Donald Miller

Verified May 08, 2023

Pleased

As this was my first claim I was feeling skeptical about the process. I am pleasantly surprised and impressed with the service of Trupanion.

Insurer: Trupanion Canada

By: Debby

Useful
May 08, 2023

I tried calling the 800 number and it…

I tried calling the 800 number and it does not go through. I tried signing up for the membership portal and can't sign up because can't get past google so i can't look at my coverage. this is the most frustrating site i have every had to work with. . is this insurance only for canadians? I'm in us should i get my money back

Insurer: Spot

By: Elizabeth Krizmanich

May 08, 2023

The sign up experience was easy

The sign up experience was easy, and self explanatory. Looking forward to the future with Pumpkin.

Insurer: Pumpkin

By: Julie S.

May 08, 2023

Terrible

Horrible customer service and claims as the never answer your call and never let you know what's happening. I've reached out via phone and email multiple times with NO reply ever!

Insurer: Sonnet

By: Mark

May 08, 2023

Prompt responses to claims

Prompt responses to claims

Insurer: Fetch

By: Bobby Harrell

May 08, 2023

Fetch Pet Insurance is a Fraud

Fetch is a fraud just like most pet insurance companies in this country. They plan to deny most claims and will simply keep spinning lies to explain the rejections. I took cat to vet for constipation and Fetch denied the claim because she allegedly had ottis externa last year. She had an ear infection last year (B4 I had Fetch) so Fetch denied her constipation claim this year. I fail to see the correlation. **Your reply is nonsense, if a check up is required than that should be stipulated and it wasn't, only that joint issues wouldn't be covered for 6 months unless a check up was done within 30 days of beginning policy. If that's the case you shouldn't have taken my money and led me to believe I had coverage. Yea your policies don't work cause there FRAUD!!!

Insurer: Fetch

By: marcos baez

May 08, 2023

13 years of good service

I have used Fetch for the better part of 13 years. Claims are easy to process, and paid quickly directly to my checking account. When I have spoken with a representative they have always been helpful. I chose Fetch because claim payments are based on the invoice amount; not on a injury/sickness maximum.

Insurer: Fetch

By: Dennis Dehne

May 08, 2023

Pet insurance is a must

Fetch, formally Pet Plan, has been our fur baby's company since 2018 when she was a puppy. We have two claims in that time. The last being just this year when she needed surgery on her eyelid. Fetch processed the claim quickly as you need to provide them with the history notes from the Vet. Pet insurance is mostly important for substantial Pet care. Not for nickel and diming the insurance company.

Insurer: Fetch

By: Tony Cil

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