219,744+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,744 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The app that you have does not help
The app that you have does not help, I tried writing a claim but it wouldn’t let me continue when trying to find the vet so I had to go online to do it so your app needs to be fixed.
Insurer: Spot
By: Nailah E. Brookins
great company
ive had nothing but good experience with pets best.
Insurer: Pets Best
By: Jennifer
Awesome customer service
When I first signed up, Pati walked me through what my policy covered and how insurance worked since I never had any coverage for any of my pets. She made the process so easy and I have been a customer for years due to the ease and awesome customer service
Insurer: Prudent Pet
By: genesisv Villalobos
The published literature was concise…
The published literature was concise and informative. Your comparisons and participation in the comparison app was very helpful.
Insurer: ASPCA
By: Jaci
have not use your insurance yet.
have not use your insurance yet.
Insurer: ASPCA
By: Sharon Gable
They didn't cancel and keep taking money…
They didnt cancel and keep taking money out of my account. What unethical pieces... Further I have twice sent emails within the website and received a $13. refund. NOT EVEN CLOSE to what I am owed. Stay away. When you need them they are by design hard to find and contact
Insurer: Sonnet
By: mitchell wolfe
Great Customer Service and Claim Reimbursements
I am on my 2nd year with this company and I couldn't be happier. My mixed breed dog that I adopted in 2016 from the shelter has been healthy at all her yearly vet visits. This policy was offered through my current insurance and I decided the price was right and she wasn't getting any younger! 28 days after purchasing the policy my dog was diagnosed with Cushings Disease, I was devastated! I was overwhelmed by the cost of testing, but she was worth it. I was going through my e-mails and a reminder that my monthly premium had been withdrawn from my account caused me to check and see if the policy would by chance cover her treatments....I got a great surprise, they were covered! With my first claim I had to send in 12 months worth of Vet Visits to show she had not had any issues up to this point. So when I submitted my claims (and I've done so for medication and testing for this last year) they were quick in reimbursements per my policy. When I've had questions they were very prompt in responding. I would recommend to any pet parent. Of course the younger the pet the better the policy price, but that's a given with any policy. I like that you can choose your deductible, your max payouts per year...it makes it easy to find coverage you need at a price that is affordable!
Insurer: MetLife
By: Cathelyn
Thank god for pet insurance
If you have a purebred dog, but the insurance when they are young and have no problems yet
Insurer: Healthy Paws
By: Carol
Excellent
You know you made a good choice in insurance provider when a seasoned Veterinarian concurs that Trupanion is fantastic. Quick to respond and deliver. No issues or delays. Easy to get a hold of. Thank you Trupanion!!
Insurer: Trupanion
By: Paul
Gold Standard
They have express pay so you only pay your 10 percent up front. They never raise price for aging like most others do. The customer service and 24 hour hotline doubles as a shoulder to cry in when you are worried about your pet emergencies . They paid out 40 thousand for a brain surgery to remove a seizure inducing non malignant tumor. I LOVE Trupanion.
Insurer: Trupanion
By: Silvia