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Great company hassel free reimbursement
Great company hassel free reimbursement
Insurer: Pumpkin
By: Staci
nothing
just go slow and take your time
Insurer: MetLife
By: Sharonne Hillman
I submitted an entire PDF of invoices…
I submitted an entire PDF of invoices and an entire PDF including the visit notes and they only process part of them so I'm out like $600 and they're telling me I have to resubmit it all of those
Insurer: MetLife
By: customer
Always an easy experience and great…
Always an easy experience and great service
Insurer: MetLife
By: customer
Easy to sign up
Easy to sign up. I could see all fees and discounts with clear explanations. Number to call if any questions. Easy to understand details for all coverage offered.
Insurer: MetLife
By: Donielle Lewis
Pumpkin is the best partner in my pet’s…
Pumpkin is the best partner in my pet’s care We have insured four girls with them and we have never had any problems. Most recently, my dog is being treated for a lung mass and they processed my claim overnight due to the severity of the issue, and I did not request any special treatment. I am so pleased and will insure all my dogs with pumpkin.
Insurer: Pumpkin
By: kelly Baranowski
Very responsive
Very responsive, no argument, no hassle company. Last thing anybody wants to experience when dealing with a injured or sick pet is hassle. Thank you Metlife for making the process easy.
Insurer: MetLife
By: Larry R.
Straight forward and prompt response on claim
Relatively straight-forward process for a claim. Easy to upload docs. Fetch contacted my Vet and I also forwarded docs. Most of the time gap was due to Vet response, kind of typical. Fetch didn't nitpick. My cat didn't have an pre-existing conditions, so the rest was making the calculations of deduction and percentage, which was done correctly. My claim funds were received in my bank promptly.
Insurer: Fetch
By: Artwodeetoo
My dogs can get all the care they need
I have recommended MetLife pet insurance to many friends and coworkers due to 1) the easy to use app to file claims and 2) the approval of claims. My latest claim was processed in 1 day! I never have to make that tough decision on whether or not to have a test run, medicine prescribed, or procedure done as 80% of the cost is handled by my insurance. As a result, my dogs get the best care they can when they are sick or injured. Thank you MetLife!
Insurer: MetLife
By: Carol Andreu
Clarine was very sweet and personable…
Clarine was very sweet and personable and really made an effort to help me! Also everything was processed super fast with her help. And she went an extra step with her impecable follow up! I’m had MetLife for several years but this was the best experience I’ve ever had.
Insurer: MetLife
By: Valerie Filimonenko