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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We used Pets Best for the first time
We used Pets Best for the first time. The agent we spoke with was very helpful & knowledgeable. We submitted our claim & 1 week later we had a response & 2 weeks later we received our refund check. Excellent customer service 🐾
Insurer: Pets Best
By: Eileen Berman
Spot Review
Easy to work with. Fast response times. Fast claims response. Great service.
Insurer: Spot
By: Bruce Goren
Super easy and fast reimbursement
Super easy and fast reimbursement - just great !
Insurer: ASPCA
By: Resrover
Rebecca was wonderful in working with…
Rebecca was wonderful in working with my schedule and helping me with any questions on the plan for my new puppy.
Insurer: Prudent Pet
By: Carolyn
Very quick response to my claims and…
Very quick response to my claims and super nice to deal with.
Insurer: Embrace
By: Carrie'lyn Poole
They are very helpful and fast in…
They are very helpful and fast in answering questions. Just got a new pet and have only had one claim.
Insurer: ASPCA
By: George Bell
My handler was very knowledgeable
My handler was very knowledgeable. Spoke legibly, acted professionally and was expedient.
Insurer: Trupanion
By: Dana Patterson Zuber
Timely and straightforward response and refund
The response took a reasonable amount if time, they provided clear explanations for what was covered and why as well as what wasn't covered and why not. Refund also issues in reasonable amount of time. I wish that human medical insurance worked like this.
Insurer: Embrace
By: Mosheh Wolf
So far not a single claim I have filed…
So far not a single claim I have filed has been reimbursed.. not ONE!!
Insurer: Figo
By: Monica
Very easy to work with
Very easy to work with! When submitted, I was paid promptly!
Insurer: Figo
By: Charlie