208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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After an explanation,,,When I first submitted Sta's diagnosis…
When I first submitted Sta's diagnosis it was rejected because she had a rash in 2021 due to fleas. She was diagnosed with Cushing's in late 2025. She had a horrible rash but it had nothing to do with fleas. Once I talked to someone on the phone, he understood the difference. Then Met life weighed in in Star's favor.
Insurer: MetLife
By: Maria
They raise my rates a lot every year
They raise my rates a lot every year. It seems like if I use it at all one year they raise it enough to cover the cost of following year. It’s bullshit.
Insurer: MetLife
By: AMBER COOPER
Fast process of claims and always great…
Fast process of claims and always great customer service
Insurer: MetLife
By: customer
Overall, pretty darn good
The only reason I didn't give a 5 is because a couple reimbursements seemed to take awhile.
Insurer: MetLife
By: P J Daniel
A+ Insurance
Portal is user friendly. Quick response to claims submitted and great insurance coverage.
Insurer: Trupanion
By: Lisa
Very easy to understand and use.
Very easy to understand and use.
Insurer: MetLife
By: Shonna Campbell
Very easy to email and receive payment
Very easy to email and receive payment. I am very impressed.
Insurer: MetLife
By: Ronald Gould
Extremely Easy
It was extremely easy to download all required forms on your website. When I would sign in to check the status I could see I was in "queued" status which let me know the claim was being reviewed. The only thing is that claims should be processed sooner as I needed to pay my credit card soon so I would not have interest charged on my credit card account.
Insurer: Spot
By: Emcee
Very quick payment for my 8 month old…
Very quick payment for my 8 month old ESS seizures, hospitalizations and treatment. Very pleased.
Insurer: Trupanion
By: Robin
Well Done!
Well, you made a contract with me and you are fulfilling it. What more can I ask? I do things by mail so it takes longer, but your checks come. Thank you.
Insurer: MetLife
By: Leslie