223,403+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,403 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Embrace
By: Bernie Martinez
Cancelled My Policy
I recently moved and had to get a new phone number. Shortly after I moved my credit card was compromised so I had to update my payment information but because I couldn't access my online account myself I had to wait until the following Monday. I called and was told the system was down so the payment information and new phone number couldn't be updated. I was told to call back in a few days, by which time my payment was late. I was told that this wouldn't be an issue, everything was updated and I thought it was fine. Then I got a registered letter. I was accidentally late with a second payment (my error this time) and got a registered letter and my policy was cancelled. I called to explain this and was told there was nothing to be done and I'd have to get a policy from another insurer. I called again and was told this issue would be escalated but I've heard nothing. Bad service, folks (I happen to work for Economical).
Insurer: Sonnet
By: Janice
Customer service is excellent and what…
Customer service is excellent and what you offer in insurance and cost is great
Insurer: Pumpkin
By: customer
First Timer-Incredibly Positive Experience
We are new to the pet insurance industry. Prudent was out of this world helpful. They answered all of my questions in a very positive and informed manner. They provided extremely useful advice on which policy would best fit our needs without the hard push to sell something. There’s a reason they are so highly rated and I experienced all of it. I feel like I was listened to, heard and walked away feeling like I made the right decision with my needs and wants met. Check them out. You won’t be disappointed.
Insurer: Prudent Pet
By: Michelle Robles
The reimbursements are not as quick as…
The reimbursements are not as quick as they claim. I submitted claim on April 6 and my status is still queued.
Insurer: ASPCA
By: Bridget Burdette
I have been using them for years
I have been using them for years. No problems and my dog's conditions were always covered.
Insurer: Pets Best
By: Kristen
Very easy to follow instructions.
Very easy to follow instructions.
Insurer: Embrace
By: TRACY J Timura
My claims were quickly handled and…
My claims were quickly handled and paid. Communication with representatives was clear and cordial. Good experience so far!
Insurer: Embrace
By: Miriam Echevarria
how am i supposed to afford this?
how am i supposed to afford this?
Insurer: Sonnet
By: Thomas