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Excellent and efficient two years in.
I had PetPlan/Fetch for 17 years or so and after they imploded switched to MetLife. I have had three young dogs covered by MetLife (including wellness), two of them since eight weeks and another I switched at around age five. MetLife has been very prompt at reimbursing and very good about reimbursing everything covered by the plan (read your policy!!!). The wellness plan has been a surprisingly great deal for us and seems to be the best of its kind in the industry. My five-year-old became very ill with lymphoma after a few months on the plan and they were still fantastic about covering the costs of her treatment and testing. They also covered an emergency visit ($1500) for extreme diarrhea and vomiting of one of my pups. Submitting claims is extremely easy. Reimbursement for straightforward, routine things like vaccines comes in about two business days, more elaborate issues can take up to two weeks in my experience. Submitting your vet's treatment notes yourself will speed the process along, but they will contact the vet and get the information if you do not. Policyholders have the ability to consult with a vet 24/7 through the app which can be super helpful if you need guidance on small things or to determine if you need to head to an emergency vet. We had only one issue with them and that was after my five-year-old died. I had had her and my pup on a "family plan" and when she died, I was not informed that the plan would be rewritten to a single plan, and thus I had to fulfill my deductible again. But overall, we have been extremely happy with MetLife, and highly recommend them if you have the ability to front payment for treatment until you are reimbursed..
Excellent insurance for pets
Excellent insurance for pets. Fast reimbursement after submitting the bill and reinsurance amount follows the policy I signed on. Highly recommended.
Insurer: Spot
By: Lamanda Sun
Good and easy pet insurance
Good and easy pet insurance
Insurer: Spot
By: Elizabeth Maarleveld
Very nice customer service/ sales rep.
Very nice customer service/ sales rep.
Insurer: Trupanion
By: customer
I’m not sure yet
I’m not sure yet, I have been paying but just sent bills and a quote. I will be able to say more when I see what you are covering.
Insurer: Spot
By: Valued CustomerBonnie
Claim Processing time is amazing
Claim Processing time is amazing! We receive a favorable response really quick and as expected.
Insurer: Spot
By: Laura G
Longtime Embrace Customer
I have had 2 rescue dogs ensured with Embrace, and they are both almost 14 years old. I will admit that as they get older, the price gets steeper per month, but vet bills are NOT CHEAP. I have had Embrace for over 25 years with other dogs I had, and I have not been disappointed.
Insurer: Embrace
By: Joan Sitler Welte
Pest Best took too long to process my…
Pest Best took too long to process my claims. I don’t know if that’s the way it works. At the end it didn’t cover much. Really considering not having pet insurance if I pay $50 a month plus 95% of the vets bill.
Insurer: Pets Best
By: PR
Healthy Paws insurance enabled me to…save my dog’s life!
Healthy Paws insurance enabled me to afford the life saving emergency surgery my Poodle needed. They responded quickly and were very helpful in letting me know exactly what information was needed to complete my claim. A $250 deductible and then 80% of the bill is covered! I am so grateful for Healthy Paws!
Insurer: Healthy Paws
By: Susan Bemiller
Easy peasy claim submission
Easy peasy claim submission
Insurer: Figo
By: Dog Owner