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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 28, 2024

Excellent and efficient two years in.

I had PetPlan/Fetch for 17 years or so and after they imploded switched to MetLife. I have had three young dogs covered by MetLife (including wellness), two of them since eight weeks and another I switched at around age five. MetLife has been very prompt at reimbursing and very good about reimbursing everything covered by the plan (read your policy!!!). The wellness plan has been a surprisingly great deal for us and seems to be the best of its kind in the industry. My five-year-old became very ill with lymphoma after a few months on the plan and they were still fantastic about covering the costs of her treatment and testing. They also covered an emergency visit ($1500) for extreme diarrhea and vomiting of one of my pups. Submitting claims is extremely easy. Reimbursement for straightforward, routine things like vaccines comes in about two business days, more elaborate issues can take up to two weeks in my experience. Submitting your vet's treatment notes yourself will speed the process along, but they will contact the vet and get the information if you do not. Policyholders have the ability to consult with a vet 24/7 through the app which can be super helpful if you need guidance on small things or to determine if you need to head to an emergency vet. We had only one issue with them and that was after my five-year-old died. I had had her and my pup on a "family plan" and when she died, I was not informed that the plan would be rewritten to a single plan, and thus I had to fulfill my deductible again. But overall, we have been extremely happy with MetLife, and highly recommend them if you have the ability to front payment for treatment until you are reimbursed..

Insurer: MetLife

Veterinarian: Roo Grubis

By: Roo

Useful
Verified February 28, 2024

Excellent insurance for pets

Excellent insurance for pets. Fast reimbursement after submitting the bill and reinsurance amount follows the policy I signed on. Highly recommended.

Insurer: Spot

By: Lamanda Sun

Verified February 28, 2024

Good and easy pet insurance

Good and easy pet insurance

Insurer: Spot

By: Elizabeth Maarleveld

Verified February 28, 2024

Very nice customer service/ sales rep.

Very nice customer service/ sales rep.

Insurer: Trupanion

By: customer

Verified February 28, 2024

I’m not sure yet

I’m not sure yet, I have been paying but just sent bills and a quote. I will be able to say more when I see what you are covering.

Insurer: Spot

By: Valued CustomerBonnie

Verified February 28, 2024

Claim Processing time is amazing

Claim Processing time is amazing! We receive a favorable response really quick and as expected.

Insurer: Spot

By: Laura G

February 28, 2024

Longtime Embrace Customer

I have had 2 rescue dogs ensured with Embrace, and they are both almost 14 years old. I will admit that as they get older, the price gets steeper per month, but vet bills are NOT CHEAP. I have had Embrace for over 25 years with other dogs I had, and I have not been disappointed.

Insurer: Embrace

By: Joan Sitler Welte

February 28, 2024

Pest Best took too long to process my…

Pest Best took too long to process my claims. I don’t know if that’s the way it works. At the end it didn’t cover much. Really considering not having pet insurance if I pay $50 a month plus 95% of the vets bill.

Insurer: Pets Best

By: PR

Verified February 28, 2024

Healthy Paws insurance enabled me to…save my dog’s life!

Healthy Paws insurance enabled me to afford the life saving emergency surgery my Poodle needed. They responded quickly and were very helpful in letting me know exactly what information was needed to complete my claim. A $250 deductible and then 80% of the bill is covered! I am so grateful for Healthy Paws!

Insurer: Healthy Paws

By: Susan Bemiller

Verified February 28, 2024

Easy peasy claim submission

Easy peasy claim submission

Insurer: Figo

By: Dog Owner

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