154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 28, 2024

easy to deal with

The claims process is simple. Adding a new pup midstream gets complicated; I had to call the company to resolve the problem. I’ve insured my pups with Embrace for several years. I am satisfied with the level of service and speed of claims processing.

Insurer: Embrace

By: An Ro

February 28, 2024

Great customer service from Josh Sabado…

Great customer service from Josh Sabado who answered all of my questions about the policy which made me decide to proceed with my application to insure my pet with Fetch.

Insurer: Fetch Canada

By: RMH Olaso

February 28, 2024

Samantha was fabulous and helped me get…

Samantha was fabulous and helped me get the information I was looking for in a quick and friendly manner!

Insurer: Fetch Canada

By: Brittani

Verified February 28, 2024

HJealthy Paws for Healthy Kitty

They have been very easy to deal with and responsive. Rates are very fair. We had one major issue with our kitty and submitting claims and getting payouts were hassle-free. A must have for your fur babies.

Insurer: Healthy Paws

By: John

February 28, 2024

Zoe's Lifesaver: A Five-Star Review for Pets Best Health Insurance

For anyone out there who shares their life with a furry friend, you know the fear of unexpected vet bills. That's why I'm writing this glowing review for Pets Best Insurance. They've been an absolute lifesaver for my dog Zoe and me over the past two years. Two years ago, my sweet Zoe started exhibiting signs of discomfort and having accidents. A trip to the vet confirmed our worst fears: bladder stones. The diagnosis was followed by a whirlwind of tests, consultations, and ultimately, surgery. Needless to say, the cost was daunting. Thankfully, we had the foresight to enroll Zoe in a pet insurance plan with Pets Best Insurance. Their claims process was incredibly smooth and efficient. They reviewed the bills quickly, and I received reimbursement for a significant portion of Zoe's treatment within a few days of each submission. This financial support was a game-changer. It allowed me to focus on Zoe's recovery without the added stress of worrying about the cost. I could genuinely prioritize her well-being, knowing a large part of the financial burden was covered. Even beyond the financial support, Pets Best Insurance has been exceptional. Their customer service representatives are always friendly, helpful, and patient, answering any questions I have with care and understanding. Zoe is now a happy and healthy dog, free from bladder stones. Thanks to Pets Best Insurance, I was able to give her the best possible care without facing financial hardship. I can't recommend them enough!

Insurer: Pets Best

By: insurgmail.com

February 28, 2024

Thank you Lauren for your amazing service at Fetch!

I spoke with Lauren Morton today on February 8, 2024. I initially was calling in to cancel my insurance with Fetch due to a price increase, and was shopping around and looking at comparable options. However, after speaking to Lauren and speaking to her about Fetch's comprehensive plans and learning more about what the policies covered, I realized that I was never utilizing the insurance I already had to its fullest benefit. With Lauren's help, I was able to add additional coverage, while also trying to reduce cost and add another new pet family member. Lauren's compassion toward animals shined through on the phone and I appreciated her patience with me as I asked a multitude of questions. Fetch is lucky to have a team member like Lauren on their team. She has the best interpersonal skills and is quick on her feet. Thank you Lauren for helping me sign up for pet insurance!

Insurer: Fetch

By: KT

February 28, 2024

Great Experience

Joshua answered all my questions very quickly and accurately, and made the entire experience of getting insurance very straightforward! Price was lower than expected as well and I look forward to using Fetch for my puppy.

Insurer: Fetch Canada

By: Charlotte Jones-Whitehead

Verified February 28, 2024

Spot Pet Insurance is very prompt in…

Spot Pet Insurance is very prompt in getting your reimbursement sent. It’s so easy to submit a claim. If you have questions, they’re ready to help you. I will never change to another pet insurance.

Insurer: Spot

By: Peggy Mastenbrook

February 28, 2024

Easy and Efficient Claim Process

Easy claim process and processed even sooner than expected. Highly recommend to anyone looking for great pet coverage for their fur baby.

Insurer: Pets Best

By: Kailani Tibayan

Verified February 28, 2024

Easy Claims Process & Quick Reimbursement

It’s very easy to submit a claim. I’m happy that my claim was approved so promptly! The direct deposit feature is great, and it only takes a couple of days for reimbursement on a claim. Also, I feel that the 10% co-insurance is quite reasonable.

Insurer: Embrace

By: Diana Bunzel

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