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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Submitting a claim was easy and…
Submitting a claim was easy and response time was quick and thorough.
Insurer: Fetch
By: Erinn K.
Always there to help when needed
Always there to help when needed. And reimbursement is always quick.
Insurer: MetLife
By: customer
When I called in with questions they…
When I called in with questions they were explained clearly
Insurer: Fetch
By: Dan Onkst
easy to set up
Was easy to set up insurance for my dog and cat
Insurer: MetLife
By: AMC
I love that you have 24/7 veterinarian…
I love that you have 24/7 veterinarian and nursing zoom calls throughout the middle of the night just in case we have an emergency or an issue during close hours of the office. Your representative Darren was extremely professional and kind!
Insurer: Nationwide
By: Rita N.
The agent I spoke with was patient and…
The agent I spoke with was patient and helpful in assisting me with purchasing the coverage I wanted. There was a glitch in putting in the expiration date of my credit card for payment using my Iphone but he was able to transfer the transaction to the computer with success in making the purchase.
Insurer: Nationwide
By: customer
QUICK REPONSE AND FEEL SAFE WORKING…
QUICK REPONSE AND FEEL SAFE WORKING WITH METLIFE
Insurer: MetLife
By: LINDA
Excellent App and Service!
Very easy to use app for filing/tracking claims and very fast response. Thank you!
Insurer: Embrace
By: Barry Ortner
I have used two other pet insurance and Pumkin is the BEST
I have used two other pet insurance companies over the past 25 years and Pumpkin is by far the best. The customer service is excellent and very caring and they pay you back in most cases in less than a week.
Insurer: Pumpkin
By: Joanne Bivona
The ease of using the portal to file a…
The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.
Insurer: MetLife
By: Carmen Mackey