219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The service you can count on
I made my first claim on wellness spending days after signing up The customer service responded promptly. In less than a week I received direct deposit. Impressive.
Insurer: ManyPets
By: Fang Bai
I moved to SPOT
I moved to SPOT, and my prior company was "okay". our two labs were taken care of, but SPOT took PHENOMENAL care of my two labs!! Breck swallowed a pair of panty hose and was in need of immediate care. The spot team treated our lab like their own family pet! Not enough good things to say!
Insurer: Spot
By: Bryn Carden
Very fast and easy to use it’s been a…
Very fast and easy to use it’s been a great help
Insurer: Pets Best
By: Charles
Ear infection is "pre-existing condition"!!!
My dog had an ear infection in August 2021 and went to see his vet in December 2022 for another treatment. In between these two visits, I switched my dog's insurance to Figo because I saw their ads in Costco magazine. Being a long-time Costco customer, I thought Figo would be a better pet insurance company. I'd never thought that Figo declined my claim because my dog's ear infection is a "pre-existing condition". If I knew, I'd never switch to Figo.
Insurer: Figo
By: customer
The customer service representative was…
The customer service representative was very polite and extremely helpful answering all of my questions when I called .
Insurer: Pumpkin
By: Ilyssa Sherman
New to Spot Insurance. The sign up process was quick and the…
The sign up process was quick and the online platform made the process easy. Hopefully the rest of my experiences with Spot will go as well.
Insurer: Spot
By: Pet ClemmonsParent
It is difficult for me to bring a…
It is difficult for me to bring a picture file from my phone to the webpage.
Insurer: Embrace
By: Kathleen Haley
Steer clear of these crooks
Had a claim in September. Was out of province travelling for work. Had to pay for my own tow, and a cab ride to the nearest city to get a rental. Hear from the body shop end of December that my vehicle was a write off. Try to get ahold of my adjuster, nothing on the phone or email, just cricket sounds. Still paying insurance, went to go get stuff from the trunk of my car and it's all gone. Absolutely worst customer experience and information I have ever ever been apart of and had to pay for. If you value your time and property, stay away from this company.
Insurer: Sonnet
By: Bradey
Carl was patient
Carl was patient, listened and made sure I was taken care of! Carl went above and beyond to help me and both my pets. He is truly an asset to your company!
Insurer: Nationwide
By: Vicky Williamson
Lifesaving pet insurance!
My dog Annabelle and I have been with Petsbest for a few years now and it's been nothing short of a life saver. Anna didn't have health problems at the beginning but she was getting older and I wanted her to be covered and safe. She ended up having some health concerns a while after our coverage and we were at the vet pretty frequently. Every time I submitted a claim it came back approved. I've never once had an issue filing, and ive had some expensive visits. Going to the vet now isn't financially stressful anymore and I know I'll be covered. I have a policy that covers 90% and unlimited vet visits. I do pay a high monthly premium but Anna is worth it. Plus she's a bully breed so you pay based on breed. There is usually a wait for claims as well. Sometimes it's a week and others take 3 weeks to a month for reimbursement. The high premium and wait time is worth it. One other thing, your dog should be in good health and you have a 6 month period for an illness to be covered. Its all on their website. Highly recommend Petsbest insurance.
Insurer: Pets Best
By: Jaclyn OShea