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So far, so good
So far, so good. I have Trupanion for my cat and I find that they have covered things I didn't expect them to cover. The customer service is great, they evaluate claims quickly, and in my experience, they almost always cover my submissions. I regret getting a different pet insurance for my older cat years ago-that company does everything they can to disqualify claims. The opposite has been true with Trupanion. I'm so glad I signed up for Trupanion for my younger cat.
Insurer: Trupanion Canada
By: Liz
It’s very self explanatory and easy to…
It’s very self explanatory and easy to use and you’re you submit it. And with no problems u get reimbursed for your visits. Love it
Insurer: Spot
By: Estephinie
Annual exam and boosters
I recently submitted a claim for routine annual exam and shots and it was paid promptly. I was pleased with what my plan covered and very pleased it didn't take months to get reimbursed.
Insurer: Fetch
By: JER
I have loved Pets Best for a long time…
I have loved Pets Best for a long time and recommended them to all my friends and family. They were super responsive both times my pet had major surgery and customer service had always been amazing. Unfortunately, I will no longer be recommending them to anyone. After 4 years of being with them they suddenly raised the insurance 56%. I asked for a breakdown so I could understand the changes and they refused to send me anything. They told me that it was based on previous claims, breed, age, and zipcode but wouldn't breakdown the exact numbers and reasons for a 56% increase. I have been a loyal customer, always paid on time, and have been marketing them for 4 years. They refuse to be transparent and I am really disappointed with them. I can understand an increase as my dog ages but, to refuse to be transparent on how they increase the cost is incredibly disheartening, unprofessional, and unethical. I would watch out with them. If I would have known I would have gone with another company. Looks like they are for keeping people around long enough to keep them hooked on existing conditions and funnel people into paying more because they know other insurance won't take pets that may have had surgery during the time you are under Pets Best. Just another greedy company. RESPONES to their reply: I have email proof that Pets Best claimed the increase was based on previous claims, on top of breed, age, and vet rates in the zip code. So your respones is inaccurate and misleading to people who are reading these reviews.
Insurer: Pets Best
By: KB
Very affordable
Filing a claim was so easy and took only a few days to be completed. Very affordable. They were so kind and sympathetic when I had to put my dog to rest.
Insurer: ASPCA
By: Cheryl Barnes
Unacceptable claim
I submitted a claim that wasn’t accepted.
Insurer: Figo
By: Linda Goldstone
Processed in timely manner
Got processed in timely matter with explanation of benifits.
Insurer: Figo
By: Vicky
Great service and claims turn around…
Great service and claims turn around time.
Insurer: Pets Best
By: Darren Skinner
Simple process
Very easy to sign up and easily tailored to my needs.
Insurer: Trupanion
By: Richard Ramey