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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Wonderful service.
Wonderful service. The always some our issues quick.
Insurer: Spot
By: Nathalia Ossa
I would like all support desk would…
I would like all support desk would respond as quickly as Spot did. I do appreciate their actions.
Insurer: Spot
By: John Schwartz
For the love of our fur babies
Trupanion is quite simply the easiest and fastest pet insurance ever. Their customer service team is amazing! Submitting paperwork for insurance claims is amazingly simple. They are paws-atively the best!
Insurer: Trupanion
By: Kim Maloney
I was amazed with the ease of the…
I was amazed with the ease of the claims process. Filing a claim took less than 10 minutes including downloading documentation. My claim was processed in 2 days! I opted for a check rather than direct deposit. My check arrived within 10 days. I had an additional claim for the post op visit. Filed that claim even faster ( only one document to download). Same turn around time.
Insurer: Spot
By: Jutta Fowler
Amanda Mello was absolutely AMAZING
Amanda Mello was absolutely AMAZING. We were having a difficult time deciding between Trupanion and Fetch, and she did an amazing job guiding us and encouraging us from a loving perspective. We could tell she adores animals and that more than trying to get a sale, she truly wanted us to find what was right for our little ones. Amanda is GOLD for Fetch
Insurer: Fetch Canada
By: Maria Camila Pérez Peña
Haven't used the insurance but it was…
Haven't used the insurance but it was easy to apply and seems easy to use. Monthly cost is affordable. 3/24/24 Lynn Sibert
Insurer: Prudent Pet
By: Lynn Sibert
Processing claims takes too long
Processing claims takes too long. App doesn’t work well. Customer service provides incorrect email for claims. Wasted valuable time.
Insurer: Spot
By: Terrie Perez
PETS BEST s/b named PETS WORST
I had several dogs and always buy insurance. Pets Best is worst one. It;s takes them forever handle the claims and they reject without valid reason. No wonder so many people complaint to BBB. I purchased insurance for 3 Year dog on 9/26 and on October 3 she got ear infection. Claim was denied as preexisting condition. Another claims in 2024 also denied because of the same reason. I will report their practice to BBB
Insurer: Pets Best
By: Helen
Very informative and helpful to…
Very informative and helpful to understand coverage choices
Insurer: Trupanion
By: Judy
Healthy Paws incredible service!
I wanted to leave a review because this is truly the best pet insurance company I have ever had. They not only are personable, but reliable and caring, you are not another number. If you are looking for an insurance that you can count on for timely, responses and caring individuals behind the scenes, this is it. I would recommend Healthy Paws to all my friends and family members over any other out there. My dog recently had TPLO surgery and I submitted the claim, within 24 hours I was surprised and grateful to see the automatic payment in my account. Not only that, but they followed up to see how my girl was doing after her surgery. Thank you to all the people at Healthy Paws you have been truly awesome!
Insurer: Healthy Paws
By: Malissa