154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

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Category with most reviews

This chart shows the distribution of review categories.

Verified March 29, 2024

Excellent services

Excellent services, fast pay

Insurer: Spot

By: ning kai Huang

Verified March 29, 2024

the customer service is quick

the customer service is quick, professional and knowledgeable

Insurer: Pumpkin

By: customerJames Boyd

Verified March 29, 2024

The ease of applying and sending in a…

The ease of applying and sending in a claim..also how quickly the claim was processed

Insurer: Spot

By: Susan Laroche

Verified March 29, 2024

Peace of mind…

Spot’s claim portal is so easy to use and response time is excellent. I’ve recommended it to family and friends and they’ve also shared how pleased they are with the protection and service. It gives us such peace of mind!

Insurer: Spot

By: Michelle Hurley

Verified March 29, 2024

Friendly customer service

Friendly customer service. Very easy to submit your claims.

Insurer: Spot

By: Melinda Truax

Verified March 29, 2024

The ease of the site

The ease of the user friendly site combined with the customer service and the quick response and repayment. I tell everyone to look into Pumpkin insurance!

Insurer: Pumpkin

By: customer

March 29, 2024

Spoke to Josh Sabado (Kai) and it was a…

Spoke to Josh Sabado (Kai) and it was a pleasure speaking with Josh.

Insurer: Fetch

By: Tammy Buchanan

Verified March 29, 2024

Same day fulfillment.

Same day fulfillment.

Insurer: Pumpkin

By: Molly

March 29, 2024

HORRIFIC. Did everything right and it doesn't matter

HORRIFIC experience. This company is literally a scam. They are denying an allergy claim on a kitten (less than 1 years old) because it's pre-existing... Our kitten was previously tested for ear mites (common parasite) and it was discovered he had a yeast infection. We treated him for that and it went away. Fast forward to now, where we have recently found out he has some sort of allergy. Because they did prior testing and treatment on his ears, COMPLETELY unrelated to his new illness, they are denying his open claims and all future claims related to allergies. They do not have a formal appeals department either - you write them a letter and email it to them. UPDATE: Spoke with a Supervisor 3/29 and she told me to not bother appealing my case because it will be denied. They will not do anything to help and they have gone out of their way to discourage me from fighting for my pet. All in all I am out of $2500 because I trusted this company.

Insurer: Spot

By: Samantha

Verified March 29, 2024

submitting claims is easy

Once I learned how to submit the the claims it was very easy. Pumpkin was quick to respond and also paid out quickly.

Insurer: Pumpkin

By: Valued Customer

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