154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 13, 2024

Great experience with Cust Serv Rep

The customer service representative explained es my policy thoroughly and professionally. I was very pleased with the explanation of what was and was not covered. Great experience!

Insurer: Pumpkin

By: Joe Ansell

Verified April 13, 2024

Great experience, happy we signed up

Our cat was seriously ill and required multiple vet visits, consultations with specialists, and expensive diagnostic tests to stabilize her condition (she's doing so much better now). After so much stress, we appreciated how easy it was to submit a claim with Spot, and we received a fair and prompt refund within a few days. We're happy we signed up for Spot and highly recommend.

Insurer: Spot

By: Connie Rock

Verified April 13, 2024

Very fast response

Very fast response

Insurer: Figo

By: Philp

April 13, 2024

We have used embrace for 6 years

We have used embrace for 6 years. Like any insurance you invest for peace of mind if you have a major vet bill. They also offer a wellness feature that has a monthly payment and then covers no accident, injury or illness coverage. The benefit is about 13% larger than the premium and covers items like annual examine, vaccinations and flea, tick, and heartworm medications. For six years i have use all of the benefit. Filing a claim is very easy and response and payment is usually with 2-3 days. On the few times I have needed to make a phone call the agent is knowledgeable and attentive.

Insurer: Embrace

By: Jeffrey Taylor

Verified April 13, 2024

Great customer service

Person I spoke with was very helpful. He answered all my questions and was very patient.

Insurer: Trupanion

By: Melody Smith

Verified April 13, 2024

Excellent Financial Support

Embrace made the entire process of submitting claims and getting reimbursed super easy. Their app is very user-friendly, and their communication during the medical record review process kept me up-to-date on who had - and hadn't - sent in the requested documents. Once the claim was approved, the money was deposited into my account the next day! I don't recommend spending a weekend at the emergency vet, but if you must it's great to have a partner like Embrace to make the financial aspect a bit easier.

Insurer: Embrace

By: Laura C Dowling

Verified April 13, 2024

I HAVE HAD POSITIVE FEEDBACK REGARDING…

I HAVE HAD POSITIVE FEEDBACK REGARDING MY PETS AND THE RESPONSE TO ANY AND ALL QUESTIONS I HAVE SHARED THIS INFORMATION WITH NUMEROUS OF MY CLIENTS REGARDING THEIR PETS AND NEED FOR PET INSURANCE

Insurer: Embrace

By: Peggy Hodges

Verified April 13, 2024

The claim was completed in one day

The claim was completed in one day. That was quick.

Insurer: Figo

By: Rose

Verified April 13, 2024

My baby Wesley wasn’t feeling too good

My baby Wesley wasn’t feeling too good. I took him to the vet to get checked out and found out he had a Heart murmur. I put in my claim and 1 week later it was completed. Great turnaround. Thank you 🙏🏾

Insurer: Embrace

By: Octavius Chatman

Verified April 13, 2024

Spot On! Review

Spot pet insurance for puppies paid about 50% of our first vet. visit for health wellness checkup. I'm in for 80% reimbursement, the extras went above the Spot limits on payments, so I need to check the limits and stay within them. Payment was in about a week after our visit to Vet. I do have a SERIOUS REQUEST FOR SPOT, though. Please find a way to allow us to send claims without needing a pdf-jpg change. I don't have computer, and converting on my Mobile is expensive, requires subscr. to computer for phones. Could you make a text message claim form link that can then be sent to you by phone text or email? A HUGE HELP if you could! Thank you. ( I'd give you five stars except for this problem! ) So far, so good...

Insurer: Spot

By: Andrea Fernbach

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