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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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User friendly and fast.
This was so easy to make a claim and the refund was a fast turnaround.
Insurer: Spot
By: Samantha Alves
Quick and easy
Quick and easy. Unfortunately illness happens and the insurance covered 80% after the deductible.
Insurer: Spot
By: Craig Allen
I am so grateful to Embrace
I am so grateful to Embrace - my little Rosie got very sick and because of Embrace's wonderful and efficient claims process, she is still with me and her sister. She is doing well having received great care that I would not have been able to get for her without Embrace. It's the best decision I made a few years ago!
Insurer: Embrace
By: Diane Fletcher
Straightforward and straight up
I've submitted two claims in the 6 months that I've had this pet insurance. They kept me updated about the status of the claims and within 30 days had accurately settled them. So far my experience has been nothing but positive.
Insurer: Pets Best
By: Amy
Overwhelmingly the best Insurance experience.
In the confusing experience of trying to select the right pet insurance, that meets our needs. I would say prudent pet insurance, by far, is the best at customer service. Carmen and other associates I spoke with are the best Customer Service out there. I found this company to be both polite, informative, and knowledgeable. I would recommend them highly to all my friends.
Insurer: Prudent Pet
By: Beverly Q.
Calling to Set Up Insurance
When speaking with Ellen, she used a condescending tone and seemed annoyed with my questions as I was trying to understand the policy information. She spoke quickly and I felt rushed, not quite sure with what all I had just agreed to. I understand that the information provided to me is said frequently throughout the days, yet as a new customer, I was not pleased with how I was handled and would have preferred a bit more patience and allowed me to guide my own questions before simply giving me information I was not prepared to receive.
Insurer: Trupanion
By: Customer
Great insurance!
We have saved so much money with ManyPets! They have always been courteous and easy to work with. I definately recommend it to anyone getting a new pet!
Insurer: ManyPets
By: Katie Schramm
Easy to deal with and payment made…
Easy to deal with and payment made immediately.
Insurer: Pumpkin
By: customer
Great customer service
An actual person answered my phone call! Great customer service with friendly people (who had knowledge and a sense of humor).
Insurer: Trupanion
By: Helen Balok