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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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No matter what I don't get approved
No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.
Insurer: Embrace
By: Oz
Is there anyway that you can add "Rx…
Is there anyway that you can add "Rx Renewal" to the diagnosis?
Insurer: Embrace
By: Dan
Great customer service
Great customer service
Insurer: MetLife
By: OLIVIA MERCER
Reimbursement
The company has gotten so much better on reimbursement time on claims
Insurer: MetLife
By: Tracy Hand
Easy to use app
The app is easy to use. Payment come in a timely manner.
Insurer: MetLife
By: customer
Cared about my pet and fast friendly…
Cared about my pet and fast friendly service.
Insurer: Healthy Paws
By: Ken Dase
Easy app process to upload documents…
Easy app process to upload documents which in turn creates a claim for you. Status updates are provided once the claim is completed. You get notifications and pretty instant payment if you signed up for electronic payment through zelle.
Insurer: MetLife
By: Pico and Neela Pups
Reimbursement is always seamless
Reimbursement has always seamless. Representatives are always friendly and prompt. No horror stories like we hear from folks whose animals are insured by other companies.
Insurer: MetLife
By: Deb and Millie
Excellent Experience
I was talking to Aileen Andio and she was amazing. She answered all my questions professionally and was very thorough. She was very helpful and knowledgeable. I look forward to my experience with Fetch.
Insurer: Fetch Canada
By: Sheena Legge
A great company
MetLife has made my pet insurance quick and easy. The company has made my life and my pet’s life so easy. There has never been an incident where I had to call because of a complaint or question my coverage. They explain everything and receiving benefits are quick and easy.
Insurer: MetLife
By: Dean Asao