218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,042 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,820 reviews
11,131 reviews
5,465 reviews
55,032 reviews
14,911 reviews
Category with most reviews
This chart shows the distribution of review categories.
On time
On time, very easy to submit claims and get reimbursed. Love it that it gives me piece of mind.
Insurer: MetLife
By: customer
My claim was processed very quickly.
My claim was processed very quickly.
Insurer: MetLife
By: Grace Huang Yi
Great experience and fast claim payment.
Great experience and fast claim payment.
Insurer: MetLife
By: Lisa P
Premium going from $68 a month to over…
Premium going from $68 a month to over $90 a month when policy renews. I get this policy on a group discount from my employer (Last Lowe’s Home Improvement). A roughly 50% premium hike is absurd. I will be looking at other companies pricing to see if I need to switch.
Insurer: MetLife
By: Mark, customer
Excellent customer service
Vanessa was extremely helpful in solving a problem with our online policy purchase issue. It was the third attempt by customer service agents to solve the problem; Vanessa was determined to solve the problem and she did!
Insurer: Sonnet
By: David
blocked on some pages not clear
blocked on some pages not clear
Insurer: MetLife
By: Susan Planeta
The Customer Service is excellent
The Customer Service is excellent! A knowledgeable and personable Customer Service Representative answers the phone generally very promptly after the automated system has answered. They listen closely and address the reason for calling, accurately. Very helpful! The confirmation of receipt of a claim is very prompt (usually within two days) and reimbursement is usually within five business days if the claim submitted by the claimant is complete! MUCH improved service than in the past! No "hidden agendas". Their reimbursement guidelines are straight forward and easy to to understand and Customer Service is always happy to answer any questions. We have been with them for 13 years. We are very pleased with Met Life Pet Insurance.
Insurer: MetLife
By: customer