225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome customer service
Awesome customer service! Jas was amazing! She was so diligent and exceeded my customer service expectations. As well, Sonnet offers competitive pricing and most importantly, Sonnet puts the power of insurance in the customer’s hands!
Insurer: Sonnet
By: Luis & Charlene Tolentino
Haven't made an appointment for my…
Haven't made an appointment for my chiweenie yet but it is affordable.
Insurer: Pumpkin
By: JessicaP
Fast Experience
The APP was organized and efficient! Great job!
Insurer: Embrace
By: Natalie Calliste
Clear and easy sign up process
Pumpkin made it clear and easy to apply. The process was relatively straightforward as was selecting the necessary coverages for my pups.
Insurer: Pumpkin
By: Peter S.
I tried to update my tenancy policy but…
I tried to update my tenancy policy but Nicole their customer service and their team leads said I cannot buy any policy from them.
Insurer: Sonnet
By: Maricel Ceceron
Very helpful explanation and guidance…
Very helpful explanation and guidance through picking the best policy for me.
Insurer: Prudent Pet
By: Michaela Boggan
I submitted a claim and they…
I submitted a claim and they communicated with me through the entire process. Always let me know when they needed more information. Paid the claim in a timely manner
Insurer: ManyPets
By: customer
Super easy and when I set up the…
Super easy and when I set up the coverage my representative was super supportive and clear!
Insurer: Embrace
By: destiny baker-zepeda
Excellent customer service
Each customer service representative was considerate and thoughtful when communicating. They clarified any information needed.
Insurer: ManyPets
By: Kristen V
Don't bother with this company.
Issues setting up the account. Issues with them charging my credit card. It's always somebody elses fault too. That's what I was told with both - It's not our system! it's your email...It's your bank! Call them to fix our problem. You can't even do self-service on the website since it doesn't seem to update your information in real-time. and now I'm going to be charged a late fee, and didn't even get a email that there was "a issue" Customer service does nothing. Can't imagine what a hassle it would be to make a claim. Going to look for a new company the second my policy is nearing its end. I notice the responses always say call customer service but they do nothing. I told them their company needed to get their s**t together. I was told that's abusive language and was hung up on. As I said - Don't bother with this company.
Insurer: Sonnet
By: Madison Page