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Best decision was to get pet insurance…
Best decision was to get pet insurance with Petsbest.
Insurer: Pets Best
By: Zachary Harrison
The sales rep took her time
The sales rep took her time and explained the ins. She went way out of her way to assist with this purchase. I changed pet insurance companies better value for the amount of money.
Insurer: Prudent Pet
By: Tom Sonson
You must review the pre-existing conditions
You must review the pre-existing conditions of the policy. They don't cover anything really. Very unhappy with their coverage decisions.
Insurer: Trupanion
By: customer
First experience with pet insurance
I used your chat line and the lady was very friendly and answered all my questions. When I was comfortable with her, I spoke to her on the phone.
Insurer: Trupanion
By: Yoda
Fair plan that covers many costs for my 2 Rescues
I have had ASPCA insurance on my 2 rescues a couple years now. My experience has been that it is best to ask your Vet for Soap notes and medical records to submit with the invoice claim you file for a better outcome. I have had most claims paid and the company is reasonable just lacking communication between customer service and claim reps as I had to keep calling to get information updated. This seems to be a recent issue as it didn’t occur when I first purchased my insurance plans. I like the direct deposit option for reimbursement which expected the process a bit.
Insurer: ASPCA
By: Karen Wilding
Great customer service
Great customer service. Easy to file a claim. Best coverage for the price and an extensive list to choose from.
Insurer: Figo
By: customer
I have been looking for a policy for my…
I have been looking for a policy for my dogs for a while and yours are straightforward no confusion.
Insurer: Trupanion
By: Joy King
Rebecca was an excellent representative…
Rebecca was an excellent representative of your company. She was very professional, friendly and knowledgeable.
Insurer: Prudent Pet
By: Frank & Pamela Van Horn
Premium Fees Continue to Increase
I have been a Trupanion customer for almost 20 years but their price increases are getting ridiculous. My most recent increase was 33% to a monthly premium of $210 with a $600 per incident deductible. I live in a small city with limited access to high tech vet care and I have only ever had 1 small claim in 8 years with my current dog, so I really feel this increase is unwarranted. I already moved my young dog with no pre-existing conditions to another company last year because of the premium increases.
Insurer: Trupanion Canada
By: Berners
Amazing customer service
Amanda Mello was so king and answered all of my questions! 10/10 customer service! It was a pleasure working with her!
Insurer: Fetch Canada
By: Emma