225,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Better than human medical insurance
Met Life Pet has been great for us. It is far easier than our human insurance. Just take your pet to the vet and get a copy of the bill and the SOAP notes. Take a picture in the app and click submit. It usually takes 2 to 5 days for us and we get reimbursed directly into our checking account.
Insurer: MetLife
By: Woody
Timeliness of processing claims disappointing
Very pleased overall with the plan coverage I have. However, the processing of claims has been disappointing. They are very transparent that it may take up to 45 days for a claim to be processed. I appreciate that information, but the frustration comes from speaking with multiple customer service reps to provide info that never seems to be passed along to appropriate party. Even after vet's office calls and provides requested info it still does not help. I would have gladly given my experience a 5 as the claims were paid, but the processing was very disappointing. They will not allow you to speak with a Manager or Supervisor to express your concern or get further clarification.
Insurer: Pets Best
By: Sandra Fortner
Providing coverage when I needed it ,in…
Providing coverage when I needed it ,in a Prompt and convenient way.
Insurer: Fetch
By: David Furin
Good experience contacting ManyPets
I called to get insurance for our second cat and the young lady I spoke with was very professional and explained everything quite thoroughly
Insurer: ManyPets
By: Steve F
Claims experience
Our dog came down with pneumonia and required a 5 day hospital stay. The bill was significant to say the least. I had never had a claim before and was very certain that I would have difficulty with the process. I was wrong. The claims process was easy and payment was prompt and in agreement with the specifics of the insurance. We were very happy and also very relieved that part of this expense was covered and that our dog made a full recovery. Thank you embrace.
Insurer: Embrace
By: Michelle Brown
Recently slow to make payments on illnesses
The company has always provided great service. The wellness payments are quick and almost immediate. The ill was payments are taking longer and longer for reimbursement. Simple illnesses that only have one vet engaged. Waiting a month for a payment for receipt items at regular vet. Recent response times is why I reduced my review stars from previous years.
Insurer: Pets Best
By: Laura
Great customer support
I have been with this company for at least 10 years. The customer service is wonderful. They are very attentive and supportive to the needs of your pets. They let you know the documentation that is needed. My current dog has had great coverage with the insurance as he had a couple visits to an emergency vet over a weekend but I am totally satisfied.
Insurer: Fetch
By: Kim Bohy
Dr Coffey and staff were so caring out…
Dr Coffey and staff were so caring and attentive for our 121 lbs Rottweiler
Insurer: Pets Best
By: Stasey Pace
Very responsive and helpful.
Very responsive and helpful.
Insurer: Figo
By: Jim Satterstrom