225,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always waiting at least a month for claims to process
Every single claim I submit takes over a month to process. And I always get an email at some point saying there's an unusually high volume of claims and they apologize for the delay. It can't be consistently unexpected for a YEAR. So poorly run and managed.
Insurer: Pets Best
By: Dorie Herman
It is easy to file a claim
It is easy to file a claim. Payment is made quickly. There is an easy-to-understand explanation of benefits.
Insurer: Embrace
By: dmitch7612
Stop the soliciting rmails!
I signed up several days ago and continue to get emails encouraging me to sign up. To say it is annoying is an understatement.
Insurer: Spot
By: Sue Caniff
Hardly worth the cost.
After investing in this insurance and seeing the reality of pet expenses, I realize that it really is not worth the money spent and its just another pet expense.
Insurer: ASPCA
By: George Meyers
They are quick to deny a claim but them…
They are quick to deny a claim but them say it takes 15 to 30 days once you appeal it!! Also when you start don’t do ANY extra exams… they say 30 days for your first claim then after it will take up to 10 days .. I’m probably going to switch !! They are awful
Insurer: Embrace
By: summer larrieux
You’ve Warmed My Heart
The attentiveness and concern Healthy Paws has shown us during Lennox’s surgery warms my heart. Lennox had his bandage removed yesterday so he is not walking on the leg. He isn’t sure of himself. What would I have done without Healthy Paws? I certainly wouldn’t have been able to pay for this. Lennox had stopped running and playing altogether. Thank you SO much for checking on him. I love you guys.
Insurer: Healthy Paws
By: SDHarris
Easy to deal with and I so far have had…
Easy to deal with and I so far have had a good experience with Figo.
Insurer: Figo
By: Karen
Great website with easy ways to file…
Great website with easy ways to file claims. Staff are wonderful.
Insurer: Embrace
By: Katherine
Easy to submit my invoice and attach…
Easy to submit my invoice and attach records in the app. Had a hard time when attaching records seeing that they were attached(but they may have been on me). Received what I expected quickly. Lots of text communication to let me know where my claim was in processing. Overall good experience
Insurer: Fetch
By: Jenn Stollery
Filing the claim was easy and Pets Best…
Filing the claim was easy and Pets Best was very responsive. Information on the claim is easy to find on the website. Totally positive experience!
Insurer: Pets Best
By: Mimi Turi