219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use system and prompt…
Easy to use system and prompt responses/communication.
Insurer: Pets Best
By: Megan Babin
I am so pleased with Nationwide
I am so pleased with Ernie, the beagle’s, pet insurance. Claims are processed swiftly and fairly. I would recommend for anyone with a young dog!
Insurer: Nationwide
By: B Gordon
Ist claim with trupanion
When I frist called Trupanion the agent never said the emergency exam will not be cover!!!!!!!!!!!! beware ask more questions ..
Insurer: Trupanion
By: connie
Was amazing when it was GO Pet Plan but....
I've had policies for my dogs starting in 2018 ( when I had 1 dog and 1 cat ) now have 3 dogs on insurance policies and 1 cat. I had one claim when it was still GO pet plan and the review process was quick, simple and not a headache - it was great and I always reccomended it. Now, since being "fetch by the dodo" I had my dog in for emergency care, filed a claim on Feb 22 and have not had any further communication from the company despite my attenpts to contact them. Every time I call I get voicemail, every time I email the response is never helpful or informative. Adding extra documents to a file is also near impossible and again, when you call to ask for help it's automated or you get voicemail. Frustrating to deal with considering you carry a policy for this long, pay over 3k out of pocket for treatment and can't even get in touch with the company. The policies in theory are great, but the customer service so far has been frustrating beyond belief. Will definitely try FURKIN with the next animals unless something changes.
Insurer: Fetch
By: Selena
I rec’d a text that the case is closed…
I rec’d a text that the case is closed but I can’t find what the results were. What does that mean that the case is closed? I’ll be receiving a check or I’m not getting any money returned. I’m very disappointed in FIGO. I thought there would be a message somewhere saying after reviewing your claim we’ll be returning $ to you with an explanation as to what was covered and what wasn’t. I haven’t been able to find it. Maybe I’m just not looking in the right y. Please help
Insurer: Figo
By: Mary
Was amazing when it was GO Pet Plan but....
I've had policies for my dogs starting in 2018 ( when I had 1 dog and 1 cat ) now have 3 dogs on insurance policies and 1 cat. I had one claim when it was still GO pet plan and the review process was quick, simple and not a headache - it was great and I always reccomended it. Now, since being "fetch by the dodo" I had my dog in for emergency care, filed a claim on Feb 22 and have not had any further communication from the company despite my attenpts to contact them. Every time I call I get voicemail, every time I email the response is never helpful or informative. Adding extra documents to a file is also near impossible and again, when you call to ask for help it's automated or you get voicemail. Frustrating to deal with considering you carry a policy for this long, pay over 3k out of pocket for treatment and can't even get in touch with the company. The policies in theory are great, but the customer service so far has been frustrating beyond belief. Will definitely try FURKIN with the next animals unless something changes.
Insurer: Fetch Canada
By: Selena
confusing billing
I always get totally confused with the billing. I ordered 3 meds this morning, and I just got an email for one of them. No where on the claim documents, lists which medication it refers too. It gets put into the "lameness" category, but it never shows which one of the three this charge is for.
Insurer: Trupanion Canada
By: Donna
Don't buy any maintenance program
Don't buy any maintenance program
Insurer: Spot
By: Deanna Gaudineer
Trupanion never lets us down
Trupanion never ceases to amaze me! Our pup has had some significant health issues and Trupanion has been by our side since day one. They are so supportive and they strive to be efficient in reimbursement, which is usually within 72 hours. We never question the decisions we make in regard to our pets health as we know Trupanion is always by our side.
Insurer: Trupanion
By: lisa