223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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DO NOT BUY THIS INSURANCE for your pet
DO NOT BUY THIS INSURANCE for your pet! If your pet has ever been to a vet; forget about getting reimbursed from this insurance company. They denied all claims despite my vet writing a letter to educate them about the condition he was treating which had nothing to do with a pre-existing condition. Extremely poor response time and a lack of education about medical issues here. Don't waste your money with this company.
Insurer: Embrace
By: customer
Well I can’t say to much yet but I can…
Well I can’t say to much yet but I can say the sign up was so easy . Thankfully I haven’t had to use it . The staff seems very friendly that’s always a plus !!
Insurer: Spot
By: Karen
Here is an update from my previous…
Here is an update from my previous post: Embrace offered $200 on our $700 claim and we received a check for $40.00!! Said they had to deduct our premium but it was unclear why it wasn’t deducted from the $700.00 total cost! Terrible customer service!
Insurer: Embrace
By: Melissa Smith
Takes too long for reimbursement
The claim review process takes an excessive amount of time. It is usually 30+ days in order to get an explanation of benefits, plus an additiona 5 business days to obtain the coverage funds. I am still waiting on reimbursement for claim submitted. Half of it was considered but half is still under review.
Insurer: Pets Best
By: Amanda
Easy!
Lemonade insurance made filing a claim and getting money for the bill quick and easy!
Insurer: Lemonade
By: Darielle
Easy process to submit claims
Easy process to submit claims. I am so grateful for the insurance as it allows me to continue to properly care for my cat. Thank you so much!
Insurer: Pets Best
By: Teresa Otto
My last claim was settled in 3 days
My last claim was settled in 3 days! The reimbursement was conveniently transferred to my bank account. I received clear accounting of the claim by email. Have been very satisfied with speed, communication and fairness by Pet's Best of my claims in the past.
Insurer: Pets Best
By: Judy R
Shop around and do your research
Not impressed. If your pet gets an infection or rash and has had one in the past they will say your pet is predisposed to skin infections and won't cover you. They have an example of UTI and even if a different bacteria caused it you won't get coverage for visit or medication as your pet is now predisposed to UTI. Do your homework and read all the terms.
Insurer: Furkin
By: Jenn
The claim process was unclear and we…
The claim process was unclear and we did get paid but not completely
Insurer: Figo
By: erik