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Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No Hassle Claims
"Once again, my claim experience was simple and settled as promised. In several years of having pet insurance with Pets Best, I have never had a problem or been disappointed! I have recommended Pets Best to many friends and have never received negative feedback. Thanks Pets Best for being a company that carries through on their promises. "
Excellent - 2 seperate claims for 2 fur babies
I recently had to make a claim for both of my babies. Fetch were very quick to process our kitten Tilly as we have had her insured since she was a kitten. Lily our British Shorthair we have only had her since she was almost 2. Lily’s claim related to dental work and initially it was refused due to issues with her records. Once our vet provided the records they were quick to process the review of Lily’s claim. While the process was at times frustrating the customer service was exceptional. I dealt primarily with Leanne. I feel relief. I feel safe knowing that both our babies are protected ❤️ I strongly recommend. I will be staying with Fetch ❤️ incredible. Thank you so much
Insurer: Fetch
By: Tess Li
I think it would be nice to be able to…
I think it would be nice to be able to add multiple “owners” than just one owner. I share our cat with my fiancé. I wanted to add her to the account as well, but that was not an option.
Insurer: Nationwide
By: Jason Stiles
Excellent app and easy to use claim…
Excellent app and easy to use claim process
Insurer: MetLife
By: Maritza
Great Insurance Company to do business with.
I've had pumpkin pet insurance for 3 years, for my German Shepherd, it has been a worthwhile investment since day one. Veterinarian bills seem equally expensive as Medical Doctors for humans. Pumpkin reimbursements are quick, hassle free and pay up to 90% of the bill. I highly recommend them to any pet owner.
Insurer: Pumpkin
By: Lou Burgess
Not All Fees and Costs Are Clearly Specified Up Front
The pre-existing condition explanation is ambiguous (are allergies covered, unclear; what is the effect of having a different insurer for one of the pets, unclear). The nickle and dime fees were not stated upfront or at least so that I noticed them (e.g., an enrollment fee, a fee for paying monthly as opposed to annually, etc.,). On the other hand, and of course we'll have to see what the actual experience is, this is the only pet insurer that provides a "family plan", and the difference in cost between insuring three animals as a "family plan" versus insuringing them individually is substantial. Now, we must see how things actually work out.
Insurer: MetLife
By: Mitchell Stewart
Highly Recommend Embrace
Well, after filing 3 claims for a total of $6549 for my cat’s intestinal blockage, I patiently waited for the 30 day wait period on a first filed claim. I have an unlimited policy covering 90% of the costs. I have to admit that after reading some of the negative reviews on here I was worried that Embrace could possibly reject my claims even though I followed all the rules and regs in regard to medical history and what’s covered and what’s not. Exactly 30 days later my claims were all processed, approved and completed and 3 business days later $5680 was deposited into my bank account. What a pleasant surprise Embrace truly is. If you follow the instructions you have no issues with your claims. All the different reps I spoke with were truly empathetic, knowledgeable and easy to get hold of. Embrace was everything I was hoping for when I purchased my policy!!! I highly recommend this insurance as vet bills can add up quickly!!
Insurer: Embrace
By: Erik Radcliffe
Great prices and discounts!!
Great prices and discounts!!
Insurer: MetLife
By: Jen
I am so grateful for Healthy Paws
I am so grateful for Healthy Paws! My little Fiona was diagnosed with cancer two years ago. Without insurance, I don't know how I could afford to pay for her regular oncology visits and cancer meds. Fiona recently had a gallbladder infection and was in the hospital for 2 days. Her stay was so expensive and would have been a huge financial burden without insurance. As always with HP, my claims were promptly submitted and I received a reimbursement within a couple of days. Fiona is doing great with her treatment and I'm so thankful we can continue her medical care with help from Healthy Paws Insurance.
Insurer: Healthy Paws
By: Tracey Robinson