154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 07, 2024

Spot is a very good pet insurance

I like Spot because they helped me process a claim and the claim processing in itself is very fast. Their CSR’s are very friendly, knowledgeable, and helpful during the phone service.

Insurer: Spot

By: Karl

Verified May 07, 2024

Easy to use Pet Insurance

Quick & painless to using FIGO despite dealing with it being mostly AI/ automated. Having the app is useful. When directly dealing with an employee, they have always been polite & try their best. Some issues do need fixing up in the app - but it’s not a big thing (just really bothers my OCD). Been using it for a few years now.

Insurer: Figo

By: customer

May 07, 2024

Great Company!

I have been a customer with healthy paws for many years now and I couldn’t be happier with the company. They are very kind and caring whenever I have lost a pet or have had a pet need surgery. I love that they reach out and check on me and my pets to see how they are doing. They have also been very quick about getting my claims taken care of and when I have had to call customer service they have always been very friendly. I’m so glad to be with a company who cares.

Insurer: Healthy Paws

By: Macy Babcock

Verified May 07, 2024

They processed the claim quickly and no…

They processed the claim quickly and no hassle. Waiting for check now. Very happy with them.

Insurer: Spot

By: HEIDI LEMMON

Verified May 07, 2024

Excellent ...easy to use

Excellent ...easy to use

Insurer: Spot

By: Dawn Robinson

Verified May 06, 2024

If only my insurance was as exceptional as my cats'!

If only my human medical insurance was as exceptional and hassle-free as my cats' Healthy Paws insurance! I have two rescues - adopted in Nov 2019 when they were about 3 mos old - and purchased policies for both. Aries (girl sibling) has had more medical issues than her brother, Orion, and -thankfully- her Healthy Paws policy has seen us through a few expensive episodes. It is easy to file a claim and reimbursements are amazingly fast - again, with no hassles (unlike my own insurance which is *all* hassles/frustration and minimal reimbursements). Many, many thanks to all the Healthy Paws folks! Donna, Aries & Orion

Insurer: Healthy Paws

By: Donna

May 06, 2024

Off to a good start

So far so good - haven't had any issues or claims as this is a brand new policy. Hopefully we'll never have to use it outside of wellness visits. Overall though, app and website are easy to use. Clear re: what is and is not covered, pricing is reasonable.

Insurer: Fetch

By: Kelly London

May 06, 2024

Josh was very professional and answered…

Josh was very professional and answered all the questions when he use some big Insurance words. He took the time to explain everything more than happy with my experience.

Insurer: Fetch Canada

By: Phillip Thompson

May 06, 2024

Don is an excellent customer service…

Don is an excellent customer service manager!!!!

Insurer: Fetch

By: Helen Lao

Verified May 06, 2024

Quick and easy

Quick and easy to file a claim and was processed quickly. It was easy to understand what I was to expect back.

Insurer: Spot

By: Angela Rangel Orta

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