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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 09, 2024

DONT WASTE YOUR TIME WITH THIS COMPANY

Get a different pet insurance company. MetLife does NOT approve your claim even after soap notes from the Vet, proof, receipts, etc. MetLife collects your monthly payment without providing any services. Seriously the worst pet insurance company. You lose money here rather than getting help for your pet. Don’t waste your time here.

Insurer: MetLife

By: Leilani

Useful
May 09, 2024

Misleading

Misleading. Made to sound like it covers way more than it actually does. They trick you into a wellness plan to cover routine check ups and visits,but only cover a very small amount of these visits,but write it so it reads like it covers ALL of it. Wellness plan boasts that it covers spaying and neutering, but than only reimburses you for $100. UNACCEPTABLE! It does help you save some money on some things,but the dishonesty is advertising and the premium plus the wellness plan and the coverage just don't add up. Pet insurance is just another scam to get more money. Fetch will not be getting anymore of mine. After the spaying scam,I immediately canceled my policy. My Grandparents never had dog insurance, my parents never had dog insurance, and I'm almost 60 and I've never had dog insurance. None of us ever lost a dog because we didn't have Insurance. Keep your pet insurance, Fetch

Insurer: Fetch

By: K !

Verified May 09, 2024

Overall good experience

Overall good experience. Communication was a bit of an issue with the agent. It would help greatly if the portal was clearer regarding was is covered. I received information indicating that the full estimate had been approved. At the same time it was showing that a direct deposit of $5,000 had been made. It was not and the $5,000 was the maximum allowed. That was confusing. In the end, the $5K was close to the actual cost but the way it read was very confusing. Overall however it was a good experience and I would recommend SpotPet to my friends.

Insurer: Spot

By: jp alotte

Verified May 09, 2024

Everything is simple not complicated…

Everything is simple not complicated and you get your claims back fast

Insurer: Spot

By: Austin clakeley

May 09, 2024

Do not spend money with this Pet Fetch…

Do not spend money with this Pet Fetch insurance. After close to 5 years of paying premiums which went up every year even though I file zero claims. I submit a claim for dental work. Thet request vet record back to 2020 which I submit with the 2020 vet record indicating there were dental issue. In May 0f 2024 the denied a dental claim due to pre-existing condition. Attempts to call and discuss claim with customer service. All you get is recorded message that send a text and hangs-up.

Insurer: Fetch

By: DEC

May 09, 2024

Easy claim service

I’m glad that the claim process was so painless

Insurer: Pets Plus Us

Veterinarian: Intercity animal hospital

By: christine

Useful
Verified May 09, 2024

It was very easy to setup an account…

It was very easy to setup an account and select the insurance that we needed for our dog. We appreciated the way everything was handled from the loss of our pet until now. Staff was very sympathetic and made us feel that they really cared. We received a beautiful card from you all that we can plant. Thank you

Insurer: Embrace

By: William Shroyer

May 09, 2024

Having Pets Best Health Insurance has…been amazing

Having Pets Best Health Insurance has given me the security that I have been able to provide my dog with the cancer treatment she needs. Excellent service.

Insurer: Pets Best

By: Heather

Verified May 09, 2024

So far every person that I've spoken to…

So far every person that I've spoken to has been super polite and extra courteous and very informative. I am so happy to have selected pumpkin. Hopefully I will never have to use it LOL. Sincerely Mr martello and Rocco.

Insurer: Pumpkin

By: Richard martello and Rocco

Verified May 09, 2024

Support is affordable

Support is affordable, very easy to submit a claim, and reimbursement is very timely! So glad i have SPOT!

Insurer: Spot

By: Michelle Ekas

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