154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 28, 2024

Just not worth it

I got pet insurance while my cat was fairly healthy. He developed diabetes. It seems like I never met my $500 deductible. There were always other things they deducted. Now after five trips to the vet maybe I’ll get a $30 check. Because I filed claims they’ve almost doubled my premium for next year. I’ve paid them a lot of money and have not gotten a penny back. I am very unhappy with them.

Insurer: Pets Best

By: Denise

Verified May 28, 2024

Embrace was quick, fair and easy to use

The ease of filing a claim and Embrace quick response were amazing! That I recieved the claim pay out so quickly was just inspiring. Other company's should learn from you!

Insurer: Embrace

By: Christine Gardner

May 28, 2024

Embrace pet Insurance Rocks!!!

Embrace Pet Insurance has great customer service and support. Easy Website to check on current claim status.

Insurer: Embrace

By: JAN FOSSO

May 28, 2024

Pets Best is the absolute BEST in…

Pets Best is the absolute BEST in coverage for your pets. We have been with Pets Best for over 2 years now and have been more than satisfied with their service, rates and claims processing. Our Labradoodle had cancer removed from her back paw and Pets Best reimbursed us almost 90% of the costs!! We have never had any issues and their app is super easy to use. Highly recommend!

Insurer: Pets Best

By: C. W.

May 28, 2024

I took two of my dogs for their health…

I took two of my dogs for their health checkups. I have the wellness policy for both. It took almost a month to process the claims and the paid only $70 of the $500+ it cost. Not sure having the policy is worth it anymore. I pay $144 a month to get reimbursed $70? Could do better butting the $144 in a separate account and use it when needed.

Insurer: Pets Best

By: Dale Nicholls

May 28, 2024

Not as Advertised - Unethical Practices

I purchased pet insurance when my dog was below one year old especially when the insurance advertisements stated “locked-in premium fee”. I trusted the statement but my premium went up without any notice. Fetch charged my card without informing me why the premium had gone up, no reasons were given. Hidden and surprised charges. Very unethical.

Insurer: Fetch Canada

By: Sarah

Useful
May 28, 2024

We are so thankful we chose Pets Plus

We have had Pets Plus insurance since day 1 of owning our Rottweiler Vincent after much research and they have been nothing short of spectacular for all 3 years of his life. Customer service is so kind, friendly and helpful every time you call (and I have called a LOT). They have never made me feel as if they were looking for reasons to deny a claim, rather they seek to help and validate your claims. Of course - you need to choose the right insurance for you and abide by those rules but they are very helpful. Vincent has gone through 2 very serious TPLO surgeries, both within 8 months of each other, and both costing upwards or $5k each. Needless to say an unexpected cost of over $10k in 8 months would have been distressing for us. Each time Pets Plus was supportive, understanding, and due to the coverage we chose covered 80% of the cost and made it very easy to submit. Payment was made within the month for both claims. We would absolutely recommend this outstanding company to insure your pet. Any cost is worth it for the service you get. Thank you sincerely!

Insurer: Pets Plus Us

Veterinarian: Comfort and Care Animal Hospital

By: Angela

Useful
May 28, 2024

Lemonade Is So Sweet!

Lemonade makes taking our beloved furry family members to the vet less financially stressful. The app's super easy to use, and we get reimbursed almost instantly. Now we can completely focus on our dogs' health without worrying how we will pay for their health care.

Insurer: Lemonade

Veterinarian: shiloh mobile vet

By: Wende

Useful
May 28, 2024

You guys literally pay for nothing.

You guys literally pay for nothing.

Insurer: Pets Best

By: SB

Verified May 28, 2024

Great Experience

I wish all insurance companies were created equal. I’ve not dealt with a company that makes it so easy to submit claims and get reimbursed. It takes less than three minutes to submit a claim and within a couple of days reimbursement is in your account. the app is extremely easy to use with a ton of useful features. Very happy we chose to go with Figo

Insurer: Figo

By: customer

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