154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 31, 2024

Filed claim for preventative treatments…

Filed claim for preventative treatments and an x-ray on pet covered for years but claims seldom submitted. Submitted additional SOAP per MetLife requirement and in the end, my EOB only addressed x-ray but zero compensation. I called twice already and still nothing. I wouldn't recommend MetLife unless you just want to throw away money and deal with a company that doesn't do its job - period.

Insurer: MetLife

By: M B

Verified May 31, 2024

First time pet owner & first claim…

First time pet owner & first claim ever, it was so easy , self explanatory. QUICK & no issues ! I feel so much more confident as a pet parent knowing I can properly take care of my dog.

Insurer: Spot

By: April Mendoza Bush

Verified May 31, 2024

Spot was quick to respond to my claims…

Spot was quick to respond to my claims for our Dolly. However, there was a glitch and for some reason the direct deposit did not work so after about a week I was informed they would be mailing my reimbursement check. Not sure if the glitch was with my bank or Spot but a check will be fine. I will call Spot to clarify and hopefully get the problem solved. But all in all I would recommend Spot (and I already have) to my friends and family.

Insurer: Spot

By: Roberta Hoffer

May 31, 2024

Easy Claim procedure Fast payment

Watson ate a palm nut/seed that lodged in his duodenum. Emergency surgery with overnight monitoring and he's 100%. Drs. Wilson and Walsh were wonderful, and Pet's Best paid $3500 of the $4500, with no deductions to any of the charges. We paid the deductible and the copay only. All around great outcome for a life threatening and very stressful event.

Insurer: Pets Best

Veterinarian: Live Oak Animal Hospital

By: Harry S

Useful
May 31, 2024

Having a hard time to set up my account

Having a hard time to set up my account

Insurer: Fetch

By: Beth Berry

May 31, 2024

Thee worst pet insurance I've ever had.

I cat had an illness and since we went to the veterinarian 1 day before the two weeks waiting period. Which he was really sick. They would not reimburse the full bill. I went ahead and cancelled. I definitely would not recommend anyone signing up with them. The last representative was an idiot also could not understand what she was saying. I told her why I was cancelling and she asked me again why are you cancelling? Really?

Insurer: ASPCA

By: Nicole

Useful
Verified May 31, 2024

I love Spot Insurance

I love Spot Insurance. No hassles and easy.

Insurer: Spot

By: Kristen Swist

Verified May 31, 2024

Fair price

Fair price, several policy options and quick response time for claims

Insurer: Figo

By: LeeAnn

Verified May 31, 2024

I love Embrace Pet Insurance!

I am glad I switched to Embrace Pet Insurance. The Wellness Rewards premium is not costly, and for the first time, Beauty's parasite test and Interceptor heartworm medication were 100% covered!

Insurer: Embrace

By: Judith Russell

Verified May 31, 2024

The app does not work that well in…

The app does not work that well in terms of uploading or reloading documents, but overall still a good experience.

Insurer: Spot

By: Amy Zúñiga

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