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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My monthly bill went up 40%
My monthly bill went up 40%, you rarely pay out and have a very confusing pre-existing policy and you are never ever on time with paying out. Every claim I put in an email explaining how sorry you are for her how late you are.
Insurer: Pets Best
By: Jane Doe
I checked a couple of places for pet…
I checked a couple of places for pet insurance and you were the best value for the price with a lower deductible! I have never had pet insurance on an animal before, so hopefully this works out well.
Insurer: Fetch Canada
By: Karen Tibbs
They handled my Claim very…
They handled my Claim very professional, and did it in a timely manner. I am very pleased.
Insurer: Embrace
By: Charles Service
Quick claims process
Claims process is quick and easy.
Insurer: Spot
By: Martha Yonamine
Filing claims is not worth it
If she’s a final claim and having items not covered, it’s not worth it
Insurer: Spot
By: Miranda
Abusive increase not a way to treat your client!
I own a 2.5 years old Australian Shepeard, never made a claim. First year insurrance was 50$/month, last year increased to 65$ just receive the price for this year 80$/month. Remember I never made a single claim. Increase is abusive I suggest putting money in a bank account and if needex use it, if not at the end of your pets life pay yourself a wonderfull vacation in his memory. I will cancel the insurance right away!
Insurer: Trupanion Canada
By: Sophie Anctil
Super simple to file a claim Receive a…
Super simple to file a claim Receive a reimbursement!
Insurer: Spot
By: Katherine Lewis
Took over a month to process my claim
Took over a month to process my claim. The system kept sending emails saying they were waiting for medical records when I’d already sent them the week of the claim. My refund was barely a third of what I paid.
Insurer: Embrace
By: Trinity Fuery
First time owner of pet insurance
I have never owned pet insurance until I bought my golden retriever. My experiences with filing claims have all been positive and hassle free. Pets Best has been prompt in processing my claims and have been fair. I’ve always been skeptical about pet insurance, but I’m glad I enrolled with Pets Best
Insurer: Pets Best
By: Judy Siebert
Premium is priced right
Premium is priced right, and Easy claim process.
Insurer: Spot
By: Debbie Evans