225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Took over a month for review of claim
Took over a month for review of claim. When asked, they said they sent a request for vet notes and vet never received so I had vet send. Two days later I FINALLY received a response. Too much follow up on my part.
Insurer: Pets Best
By: customer
Best of the Best, hands down!
Embrace is our 3rd attempt of having pet insurance for our beloved potato, and they have been so easy to work with! In the past 4 years there's been no longwaiting, no hassles, and they even followup with vet and client! So thankful for Embrace!
Insurer: Embrace
By: Julie P.
Claim processing
WOW ! Just WOW. I submitted a claim on 08/30/2023 and the claim was processed overnight. I have never never heard of any Ins CO to process a claim overnight.
Insurer: Pets Best
By: jc
The ease of submitting a claim was…
The ease of submitting a claim was great.
Insurer: Embrace
By: Stephanie Ulrich Reynolds
One of the most unhelpful insurances
One of the most unhelpful insurances. They find a way through the fine print to screw you over and not cover for your dog’s care.
Insurer: Figo
By: customer
Customer service is good
Customer service is good, responses are quick and coverage is as promised. I'm very pleased with Embrace and will stick with them. The claims process was painless. I was asked to provide extra evidence and once that was sent everything happened quickly. Would recommend.
Insurer: Embrace
By: Joe
Live Chat, 5 Stars
Used the Live Chat for Customer Service. Questions were answered, agent was very knowledgeable. Very satisfied with service and company.
Insurer: Sonnet
By: Toree
Reassignment…
Resubmitted a claim for reassignment and it took several months before it was finally gone over again and approved. I had to call several times and spoke to several different people. I was told on more them one occasion that the paperwork that I needed was never received, or it was still in review. Very, very frustrating experience!
Insurer: Fetch
By: Nola Chambers
You won't regret Figo!
Making a claim for my pup's vaccines was the easiest thing I've done in my adult life! I had some anxiety that the process would be hard and confusing, but Figo makes it so easy. I didn't have insurance with my last pup and regretted it heavily when it was too late. I chose to get not only accidents and injury, but a couple of add-ons, including routine wellness. Having the added layer of protection to ensure my boy gets the absolute best care, no matter what the situation is, has taken so much worry away for me. Losing my girl was so hard, sudden, and expensive - so much so that I didn't know if I could get another dog. The extra peace of mind that comes with Figo's insurance has made my new best boy's transition so much more wonderful and keeps us both happy and healthy. It's cost effective and they work so incredibly fast!
Insurer: Figo
By: Courtney