219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience as usual
Great experience as usual, I had a lengthy list details from my last dogs vet visit and they were able to conclude and I received almost all of the money that I had spent. I couldn’t be more grateful and thank you so much for my experience at Pest best pet insurance.
Insurer: Pets Best
By: K S
my whole family had insurance with…
my whole family had insurance with Sonnet. We all bought new vehicles last year 3x of them. All brand new, the policy increases were so dramatic that we shopped around, could not believe that we were consistently quoted 30-50% less by every Company we checked. Then i decided the cancel, that was not a very pleasant experience but eventually i got to talk to Wasim and he helped me with a final number and i sent it that day via credit card and they accepted. Apparently i continued to be insured for another month after cancellation. Now i have a collection agency calling me. Spent 1.5 hours on the phone today with Tamana who put up with my Anger but no foul language and in the end the solution was that they could adjust the cancellation date back to when it was supposed to have been but still wanted payment for the xtra month. That worked out great. What a great Company to work with.
Insurer: Sonnet
By: Bruce Shriver
If I could give zero stars, I would.
If I could give zero stars, I would. I have been given many different explanations as to what constitutes a preexisting condition, have interacted with several profoundly unhelpful claims adjusters, and been given categorically unreasonable excuses for claim denials, even after appealing and even after providing documentation from my veterinarian addressing the initial reason for denial. I have essentially paid this company for nonexistent coverage and endless frustration. I would never recommend this company to anyone.
Insurer: Embrace
By: Cecilia Plaza
Ease of submitting claim.
Ease of submitting claim.
Insurer: Embrace
By: Kathleen Howell
I still haven’t gotten my pink slip for…
I still haven’t gotten my pink slip for my Acura in the mail it’s been 2 months
Insurer: Sonnet
By: Justice
When submitting for reimbursement they have made the process quite easy
When submitting for reimbursement the process has been easy. I get emails quickly with responses. I have been quite pleased with Figo pet insurance.
Insurer: Figo
By: customer
I love the ease of making claims
I love the ease of making claims, and you cover a lot.
Insurer: ManyPets
By: Dianne Parker
Our lives are forever financially damaged from Pets Best
We ordered our policy on the phone and requested the highest level of coverage in 2016 when we got our pup. We requested the highest level of payment at 90/10 the lowest deductible at $100 and we requested unlimited coverage and ordered both wellness coverage and accident coverage. They explained that you could always lower coverage but never add on so we requested the best coverage for everything that they sold. We were assured the monthly premiums would never be based on our claims but rather on the community costs for our location and they assured us 10% increase was the most they had ever had from year to year and sometimes it would go down rather than up depending on the community costs. This sounds great but it didn't happen. Our monthly premiums were raised so high each year as much as 35% increase in one calendar year, and they changed our coverage to 5K in error. When we requested the phone records to prove our higher coverage they would say they were ordered yet they let one year after another pass without helping us. We filed a better business bureau complaint but they didn't produce the original records and just denied. They will price you out so that you basically have a savings program instead of insurance financial help. Our 6 year old was at $137 per month even after we dropped wellness coverage. By the time your dog is 10 you can expect the fees to be so high you won't have coverage. Our dog got Leukemia and they are paying only after fees and deductions around 2500 when the chemo and treatment will be 26K and stem cell 48K to 86K. All of the patients at oncology are getting full coverage for their cancer dogs with their trupanion insurance and we are left to pay all the costs out of our pocket because Pets Best falsified our coverage. We challenged their error in our records for years before the cancer diagnosis and now we will be in debt and asking for help thru go fund me. Don't let this happen to you. You can't change your insurance once your pet gets a diagnosis for any illness as it will be precluded for your new insurance. Its imperative that you make the right decision from day one that you get your furbaby and I assure you Pets Best is not going to protect your pet.
Insurer: Pets Best
By: Karen Gunther
I went to the vet once and they…
I went to the vet once and they coverage was quite low
Insurer: Figo
By: customer
Super easy to navigate submitting a…
Super easy to navigate submitting a claim!
Insurer: Embrace
By: Alexandra Rogers