154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 14, 2024

Actually gives the percentage back

Actually gives the percentage back, love the customization of the plan, only downside is if you make an 80%plan or lower u cant upgrade it to like 90% after.

Insurer: Spot

By: Priscilla

June 14, 2024

The most Shady and unreliable service…

The most Shady and unreliable service ever. You are better off saving the $75/month yourself. Deductible is insanely high and they scrounge as much as they can. Customer service is horrible aswell. Bunch of snakes. 🐍

Insurer: Trupanion Canada

By: ChRoNiC

Verified June 14, 2024

Accurate and Fast

Accurate and Fast Also gave me details on what benefits I used and what's left.

Insurer: Pumpkin

By: Vivian

Verified June 14, 2024

Thank you so much

Thank you so much. Review and refund came in a timely manner.

Insurer: Fetch

By: Carrie

June 14, 2024

Fast reimbursement

Fast reimbursement. Excellent customer service and great pet insurance

Insurer: ManyPets

By: NordVPN Customer

Verified June 14, 2024

Good Customer Service

I'm impressed that a "real" person who answers the customer service line. My experience has shown them to be friendly, caring, knowledgeable and helpful with requests and/or information. Once a claim is filed, I receive notice that has been received (which is helpful); within 7-10 days another notice is sent that claim is paid (or not and reason why) and when to expect direct deposit. The claim process/form is easy to complete on line. I am happy with Embrace Pet Insurance.

Insurer: Embrace

By: Frank Smith

Verified June 14, 2024

I called directly when I received no…

I called directly when I received no response to a mailed claim in May. The rep was very kind and helpful. He patiently explained that I could email the docs since I had made copies before I mailed the documents. I did so and am pleasantly surprised to have gotten a fast response and a reimbursement. Thank you!

Insurer: Spot

By: Sara Hoover

June 14, 2024

Coastal Care Veterinary emergency hospital

Coastal Care Awesome place to take your pet. They are compassionate , caring and knowledgeable. The cardiology department definitely knows their stuff. They answer every question ....... there are no stupid questions. The Pets Plus Us insurance company for pets is definitely worth it. I had a substantially large bill. After submitting my bill to Pets Plus Us, I had my refund in less then a week. Amazing! Thank you Claudette

Insurer: Pets Plus Us

Veterinarian: Coastal care veterinary emergency hospital

By: claudette

Useful
June 14, 2024

explained very well

Joshua explained very well different policy you offer. It was very kind and considered over the phone. He waited on the phone while I entered the information online and what he was quoting me is the same that I found online so I give Joshua a thumbs up and if possible a hug.

Insurer: Fetch

By: G Kelley

June 14, 2024

Pre-existing BS

I insured my 6-month-old puppy after a worry that she was allergic to her food - it turns out she wasn't. Now she is 2.5 years old (I've been paying $100+/month during this time) and has skin rashes that the vet can't clear up despite multiple different treatments. ALL of which are declined as a pre-existing condition. I hate this company so much - they act like they care and weasel out of any payment they can no matter how flimsy the excuse. Avoid at all costs, it is just throwing your money away.

Insurer: ManyPets

By: Robert Palm

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