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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Working with Embrace was easy
Working with Embrace was easy, but I realized the check was mailed to the wrong location. I have emailed, called, etc and have not gotten any response in over 2 weeks. It’s a nightmare!
Insurer: Embrace
By: Ian Ruzal-Bron
Spot Pet Insurance makes life easier
Spot Pet Insurance is fast, responsive and diligent. I appreciate the swift response in a challenging time. Very high recommendations and I never leave reviews!
Insurer: Spot
By: Melissa
Thank God for pet insurance
Thank God for pet insurance. Dealing with an animal that's having health issues is stressful enough, but add in a pricey bill can make it even worse. Fetch has been a lifesaver. Sometimes the claims take longer than their estimated time, but it all works out in the end. I appreciate all the updates throughout the process as well!
Insurer: Fetch
By: Allie
Lexi’s claim…
The claim form ask questions that you already had. Had to get Lexi’s medical records and scan them to my documents and then add them to form. Little to much to ask. Need to make easier.
Insurer: Spot
By: Dennis Pfeil
ASPCA covered a fraction of our dog’s surgery bill
Our dog developed two cysts on her tail and hip, and one of them burst. She had to have surgery to remove them, and luckily, they were non-cancerous. The bill came to about $4K, but ASPCA covered less than $1K of the vet bill. Their explanation was that the cysts were “pre-existing conditions” and “your plan renewed in December of last year”. None of it made sense. We’ve had ASPCA insurance for our dog since 2018, and this was our first major claim. They’ve obviously written these policies in ways that allow them to stiff their customers when they most need help covering expensive vet bills.
Insurer: ASPCA
By: Denise Cummins
Filing a claim is easy
Filing a claim is easy, as the on-line instructions are clear and specific as to what is needed. Review time is, if not speedy, certainly reasonable, and payment after a decision is reached, is prompt. I have been consistently happy in my dealings with Fetch.
Insurer: Fetch
By: Mark Leonardini
All Claims Lost
Embrace lost all of the claims that were sent to them by certified mail on 6/11/24. Embrace received them on 6/17/24, according to USPS. However, Embrace cannot find them. Every time I call them, they give me another excuse. Every time I email them, I get more excuses. I absolutely do not recommend this company.
Insurer: Embrace
By: Sharon Smith
Ease of Doing Business
Ease of Doing Business App was easy to use. Seamless process with continued communication on the status of the claim.
Insurer: Fetch
By: Laura
Fast & Friendly Service
Have not had a single issue with claims. My dog had a fast growing tumour which required a CT scan and eventually surgery to remove. Pets Plus Us covered 90% of every claim we submitted, no questions asked!
Insurer: Pets Plus Us
By: Jolene
Great Experience!
I did a lot of research before choosing Spot, and I am glad I did. They are awesome. Filed my first claim, and it was approved very quickly. My money was electronically deposited in a less than five days. Thank you so much Spot!!!
Insurer: Spot
By: J Cowan