224,962+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,962 total


Most selected providers in "July, 2026"

This chart shows the distribution of the most selected pet insurance providers in July, 2026.

Providers with highest rating

Embrace

20,008 reviews

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Trupanion

55,033 reviews

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Pets Best

15,459 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 21, 2023

Extremely disappointed in this insurance company.

I've had 3 events over the 8 years of my Shadow's life. I was declined once again after having submitted in June /2023 following a Lyme's infection in my dachshund / beagle cross. I submitted on-line after and uploaded the documents that were requested. Had to contact the vet myself. Now they have just returned to me after all this time to say I am now past the 30 days for completion. I've never missed a payment and put up with multiple increases over the past 7 years. Not happy, when we needed this coverage the most you of no help except to take money from us. I will be cancelling my policy. I hope people reading these reviews do not fall for their fraudulent ways.

Insurer: Pets Plus Us

By: Wendy

Useful
September 21, 2023

Very prompt with reimbursements.

Very prompt with reimbursements.

Insurer: Spot

By: Diane Anderson

September 21, 2023

Great Coverage

Great Coverage, Good Service, Fair pricing !

Insurer: Spot

By: David Jones

September 20, 2023

Helpful and supportive

When I called for help in submitting final bill, the person I spoke to was very helpful, caring and supportive.

Insurer: Spot

By: Kirsten Butala

September 20, 2023

Quick payment!

Spot paid the 80% within 3 days of submitting the invoice. Great service!

Insurer: Spot

By: Laurie Phinney

September 20, 2023

Claims process takes over 4 weeks

Claims process takes over 4 weeks. When talking to customer service reps, they are not able to help or provide any information. In fact, today when I asked about the processing of my claim now that it's been 4 weeks, the customer service agent told me that they are short staffed and that I should apply for a job with them to help with the processing load. Outrageous. I will be filing a complaint with their management. For the ever increasing premiums that I pay (on time, every time) I should not get a rude run around when asking about a 4 week old claim.

Insurer: ASPCA

By: Robyn M

September 20, 2023

Family

SPOT has been very helpful with our 2 claims that we have filed for our princess "LI'I" meaning "little one". Li'i is a rescued mix terrier and has undergone 2 procedures so far. She's a big part of our family and we'll do whatever it takes to make her feel loved. Thank You SPOT for making this happen!

Insurer: Spot

By: Kamaka Ohana

September 20, 2023

Easy to file a claim and fast response…

Easy to file a claim and fast response and payment. Reasonably priced. We really like it.

Insurer: Spot

By: Shannon M

September 20, 2023

Text too long to get reimbursed

Text too long to get reimbursed

Insurer: Spot

By: Kevin Bacchi

September 20, 2023

Happiness for my dog and for me!!

My dog was vomiting and had diarrhea for 3 days. I took him to the vet and was floored when the bill was over $600. The next day I remembered I had pet insurance. I submitted my claim and got an email 8 days later that I would be getting over $400 refunded!

Insurer: Spot

By: Sarah Hemphill

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