222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very prompt and great communications
Very prompt and great communications
Insurer: Pumpkin
By: Shoko
Very enthusiastic and super kind
Very enthusiastic and super kind! I loved speaking with her and she made the process nice and easy.
Insurer: Fetch
By: Kailey
Co-pay tripled for long time customers
I spent over a decade with Healthy Paws. They asked me to post favorable reviews recently, during my pet’s ongoing health crisis. A few months later they forced a tripling of my co-pay (from them covering 90% to them covering 70%), while keeping my monthly premium at basically the same cost. They only agree to insure pets while they are young and more likely to be healthy, offering them an 80% reimbursement rate, meanwhile they slash the reimbursement rates on the more expensive older pets they insure. Since pre-existing conditions are not covered through any pet insurance, they have hostages in pet parents who trusted them, and now have no choice but to take the unfair treatment. Learn from my mistake. Find another pet insurance company. These people can no longer be trusted.
Insurer: Healthy Paws
By: A. M.
Samantha was excellent
Samantha was excellent! I had been going back and forth with multiple agents over the past week trying to understand an issue with my account. After lowering my cat’s coverage, the updated premium amount was not reflected in the app, which caused some confusion. Samantha took the time to thoroughly explain the discrepancy, clarify all of the policy changes, and answer my questions clearly. She even went above and beyond by reaching out to the previous agent I had spoken with and documenting everything in my account notes for future reference. Her professionalism, attention to detail, and commitment to resolving my concerns made the entire experience much smoother. Thank you, Samantha!
Insurer: Fetch
By: Mari
I have used Healthy Paws for my dog…
I have used Healthy Paws for my dog since he was a puppy 13 years ago. I was initially very impressed with the quality of service and customer service I received from the company, but Healthy Paws CS no longer exists. I have been trying to get a claim processed for 3 weeks, and the CS team keeps telling me someone will reach out and help, but it never happens. I have experienced this every time there has been an issue with my account. I always have the worst customer experience with this company - no one cares to help.
Insurer: Healthy Paws
By: Sarah Gunter
Thank you for covering Joey…
Thank you for covering my boy Joey's expenses. I try hard to keep him healthy and he is a tough boy, but like humans, animals get sick too, and I am happy that you cover him when he get sick or injured.
Insurer: MetLife
By: MaryAnn
Super easy process!
It was a very user-friendly experience and I loved that you could toggle through all the customizable coverage options so easily. Made it very easy to make a decision!
Insurer: MetLife
By: Erin P
Excellent service with quick response
Excellent service with quick response. Claim was paid with no negative comments. I would strongly recommend using Trupanion for your insurance needs. Trupanion has supported all five of our dogs for many years.
Insurer: Trupanion
By: Roland
I have had the ASPCA pet insurance for…
I have had the ASPCA pet insurance for over 6 years now, all 3 of my pets are covered. My journey started when Sadie my dog fell ill with a rare autoimmune condition. After visiting my primary care vet, and then transferred to an emergency hospital for a blood transfusion, she began to get better. Needless to say, the bill was extremely high. I am happy to say that the ASPCA insurance covered 90% with no questions asked, and to date several years later my cat had to see a specialist for a cancer scare, again the bill was high and the ASPCA insurance covered it with no questions asked. All I had to do in both cases and submit all my paperwork and it was very smooth. I will continue to work with this insurance company.
Insurer: ASPCA
By: Lance Hunter