222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims that are easy to process
I love that they connect directly with my Vet and when you have a claim it is so easy they submit bill to you guys you make your determination and pay vet directly and then I pay my deductible and my 10% of the bill. This makes it so much easier. I have all my dogs insured so when there is a claim it is so easy for the pet owner.
Insurer: Trupanion
By: Tammy
No Payout, Lack of Communication
I received a month of insurance with the purchase of my cat. The site is easy to use however, after only submitting one claim, I received 5 emails reading "sorry for taking so long" and no other information for my reimbursement. After having no success with this carrier, I decided to switch to Embrace.
Insurer: Trupanion
By: Charity Ponton
You made it easy by having me mail the…
You made it easy by having me mail the forms. I received info very quickly. Everyone was very kind and sympathetic- saying goodbye to Gabby was heartbreaking. You were very fair in your coverage especially in later reviewing her initial visit which was in fact an emergency visit rather than an exam. Thanks for your service through the years. Regards, Carol
Insurer: Trupanion
By: Carol
Fast and easy-to-understand claim…
Fast and easy-to-understand claim process.
Insurer: MetLife
By: Will
The company is doing very well in…
The company is doing very well in Customer Service and handling claims.
Insurer: Trupanion
By: Bernice Feaster
Not as happy this year as I've been previously.was very un happy with my renewal…
I was very un happy with my renewal this year. I carry 2 policies on 5 dogs with wellness. This is the beginning of my 4th yr with you, so up till this point you have made alot of money from me. Now im lucky as my dogs have not been unhealthy but I do use my wellness part more than anything, being making sure with a thorough yr exam prevent more costly issues. Well you start a young dog and 4 yrs later your premiums triple as age dose bring on health issues however what about their healthy years when it wasn't needed? You give no consideration of money you made prior you act like I've not been with you and ram $$ didn't matter id invested in your insurance coverage. What you now offer for wellness is a joke.i gave you 3 stars as your claims are easy to file on line with quick repayments.
Insurer: MetLife
By: DENNITTA HILL
Easy to apply and competitive rates
This insurance form was easy to fill out, and the rates were very competitive.
Insurer: MetLife
By: Michelle
Easy to file claim
The process to file a claim is easy, to the point. And the amount of time to receive a reply on the claim is fast. Receive payment directly to my bank account. Fourteen years with Pets Best and it has always come through. They do exactly what they said they would (coverage)
Superior customer service!
Superior customer service!
Insurer: Nationwide
By: customer