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Customer Service
She took her time and answered all my questions and helped smooth over a rather disappointing experience with a different Fetch employee.
Insurer: Fetch
By: Caren Shepard
Great insurance
My puppy is older and it was very hard finding insurance that wasn't hundreds of dollars. I found lemonade and it was everything I wanted. From yearly wellness coverage to a virtual vet to fast responses. I love them and will use them for any future pet I have.
Insurer: Lemonade
By: Neha
Highly Recommend
The simplicity of getting reimbursed for my service dogs vet bills is absolutely amazing. Solace has had several visits and I haven’t had any issues with Spot at all. Highly recommend!
Insurer: Spot
By: Leela Gadson
Simply and Efficient
The ease of submitting a claim through the app was so nice! It was stress free and I received my reimbursement quickly.
Insurer: Spot
By: Nicole Lopez
The site was excellent
The site was excellent, customer service is professional and sending documentation for them to analyze and confirm very responsive.
Insurer: Fetch
By: LISA RODRIGUEZ
Beyond Happy
The app was easy to use . And the claim was processed quickly . This was my first claim with Spot and I am beyond impressed . I had a precious pet insurance paid every month an they denied every claim with less than adequate explanation. So switched to Spot and am more than happy I did
Insurer: Spot
By: Diane Seelman
A reliable pet insurance option that fits your needs
It is not anybody’s wish that they ever have to utilize their pet insurance policy because it means our furry friends are sick. In my case, I recently had a series of events that necessitated medical care for my pup. Spot Insurance made it so easy and convenient and the last of my concerns was the money I would be spending to save my loved one - best decision I made years ago to switch to SPOT from another major provider - I would definitely recommend this to anybody, especially given your ability to customize your plans to your own needs!
Insurer: Spot
By: Gustavo DePaula
Satisfied customer
I was very impressed with the amount of the last payout. Impressed and relieved! Fetch is the way to go for me.
Insurer: Fetch
By: customer
Claim handling is slightly ridiculous
Claim handling is slightly ridiculous. I changed to this company due to the slow claim handling I had experience with others, there is no difference here. I am weighing other options going forward.
Insurer: Spot
By: Jackie Tyrseck