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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim handling is slightly ridiculous
Claim handling is slightly ridiculous. I changed to this company due to the slow claim handling I had experience with others, there is no difference here. I am weighing other options going forward.
Insurer: Spot
By: Jackie Tyrseck
They paid my claim quickly
They paid my claim quickly . My vet sent the information and that same day the claims were processed and direct deposited.
Insurer: Spot
By: Victoria
Claim was processed in stated time…
Claim was processed in stated time frame even with a holiday.
Insurer: Fetch
By: MONICA HALL
HealthyPaws saved the day!
Our corgi had to have emergency surgery only three short months after we adopted her. The initial estimate was $10,000; the final bill was $7,888. Thankfully, I had signed her up with HealthyPaws as soon as we got her. It was fast and simple to file the claim (send them the invoice and the medical records). HealthyPaws paid immediately after providing the required information. They even sent a follow-up email asking how she was doing. Without HealthyPaws we would have been facing a choice no parent should have to make. With the exorbitant cost of veterinary bills, you really must have insurance if only for peace of mind, and hopefully you will never have to use it. We highly recommend HealthyPaws enough!
Insurer: Healthy Paws
By: TRACY
Best Pet insurance
Embrace handles my claims with a fast turnaround. I haven’t had any issues with this company. The app makes everything easy to upload and also view your status and benefits. They have saved me so much money especially since the puppy stage is the most expensive. I just want to say thank you
Insurer: Embrace
By: Ashley Cornelius
Rebecca was amazing
Rebecca was amazing answering all my questions and explaining about pet insurance.
Insurer: Prudent Pet
By: Wendy Zinno
Normal lab becomes reason for exclusion
They determined my cat had hyperthyroidism as a preexisting condition even though her lab value at start of coverage was, according to the vet, "well within the normal reference range," and my cat had no signs of hyperthyroidism. And due to the hyperthyroidism exclusion, they would also cover absolutely no health issues related to blood pressure, heart, or kidneys. So really very little point in paying them to cover next to nothing. And who knows what normal lab value they may decide was actually a sign of a preexisting condition once a diagnosis occurs.
Insurer: Embrace
By: customer
No sour lemons here
Despite the weird name, my experience with lemonade insurance was painless. Response was rapid, and the reimbursement fair and timely Jane S
Love this insurance
Very easy to use. Customer service was very helpful with the ONLY 1 time I needed to speak with someone. Thanks Met!
Just filed first claim
I've had Embrace for a few years now, and I filed my first claim last week. The process was super easy. I uploaded the bill, and I had the money in my bank within 24 hours.
Insurer: Embrace
By: Dale Blasingame