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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to forward Vet Bills to your site-…
Easy to forward Vet Bills to your site- easy to get a live person on the phone for questions
Insurer: Fetch
By: Roberta Bergofin
It was very simple to sign up
It was very simple to sign up, contact person was very knowledgeable, filing claim was easy and refund was sent in a timely manner.
Insurer: Spot
By: karen
Excellent service
They’re very prompt and reimbursing me very happy with the service
Insurer: Spot
By: Heather Abu Zahra
The claim process was much easier and…
The claim process was much easier and faster than I expected.
Insurer: Spot
By: Robin
Extremely easy to submit a claim
Extremely easy to submit a claim. Turn around time is quite fast.
Insurer: Spot
By: SUSAN BENENATI
I worked with Kyle while going through…
I worked with Kyle while going through a lost claim check during the claim process. Kyle was great with his customer service and actually listened instead of waiting for his turn to talk. I finally received my claim monies via direct deposit (Kyle’s idea) and just wanted to say thanks to Kyle again. I think he deserves a pizza party.
Insurer: Embrace
By: Robert Woods
Perfect customer service
Delaney was friendly and professional to work with. My issue was solved within minutes. Thank you!
Insurer: Prudent Pet
By: rstdengmail.com
Think Twice before using Pets Plus Us
I discovered a charge come out of my bank account, then discovered the same charge had been withdrawn from my account for 3 years! How I missed this I have no idea, bad on me for not noticing sooner, however it was was CONFIRMED that my cancelation was documented that I did indeed canceled in their records- however they decided to continue pulling funds month after month, year after year. 2021,2022,2023, 2024 I will say that the lady I spoke with was lovely, concerned about my situation and did her best to help me at her level. This situation was requested to be expedited by me, and to date not one dollar has been returned in spite of an expedited concern and error on their part. I will reach out to Consumer protection as a next step.
Insurer: Pets Plus Us
By: victoria
Easy process
Insurance claiming was so easy and speedy, typically takes about 2-3 days to complete reimbursement. So important to have my dog covered for wellness as well. I had the policy with Metlife for a few months and it has been very good so far. Thank you, MetLife!
Insurer: MetLife
By: Lydia