222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Straight forward coverage expectations
Straight forward coverage expectations. But, need a way to sign in on line for my account or am I just missing the sig-in icon?
Insurer: Spot
By: Darryl Bennett
Lack Of claims pymt…
Have spent thousands of $$$ in premiums which on always charged against my bank account on a very timely basis. But I finally submit a bit larger claim and it is going on 2 months now with no claims reimbursement. I will never get back the money I have paid in over the years in premiums back and have only submitted 2 claims in last few years. Please expedite.
Insurer: Pets Best
By: Deb M
Not a great experience overall
Claims take a long time to process. The EOB is unclear and confusing. It should be clearly outlined what will be refunded and show amounts paid toward the total deductible. I do not find the value in carrying this coverage for my pet since the deductible seems to be super high. I will not renew after this year.
Insurer: Pets Best
By: Cindy R.
Did not like the large price increase…
Did not like the large price increase after the first year, especially for such a young cat, and having no claims made. Renewed anyway because of the hassle of changing companies. But be warned, I will be shopping around next year if the increase continues.
Insurer: Figo
By: Michael
Don’t do it.
This is my first time getting pet insurance. I have an almost 11 year old dog and a puppy. I thought the well visit coverage would help with puppy vet bill costs but it’s completely NOT worth it. What you have to figure out yourself is that everything is capped and the total amount they will cover isn’t anything compared to what you think the cost would be because you don’t know how much puppy visits will cost. It’s a sham.
Insurer: Pets Best
By: Consumer
Grateful for Healthy Paws
I could not have gotten my dog the care he so desperately needed without the assistance of Healthy Paws. I am so grateful to have had Healthy Paws since he was a puppy. We didn’t need it until now when he’s almost 8 years old but it was always nice to know I had their policy in case it was needed. My dog recently needed care and spinal surgery which cost over $8000. I never would have been able to afford it without Healthy Paws. The claim submission and reimbursement process is easy and quick. I could not be more grateful that they were there when I needed them.
Insurer: Healthy Paws
By: HEATHER WEST
It is simple to submit forever to get paid
It is simple to start a claim and the information required is easy to get and submit. However it takes so long to get reimbursed. I submitted a claim and got 3 emails telling me they are short staffed and it will take longer to process the claim. I get emails like that for EVERY claim I submit. Been with the company 2 years now and every claim I have gotten an email saying it will take 2 months longer to process.
Insurer: Pets Best
By: Olivia
Easy guided instructions!
Easy guided instructions!! Awesome!
Insurer: Embrace
By: Kathy
Ease of finding info
Ease of finding out what you provide for my dog.
Insurer: Spot
By: Margaret
Quick and easy and no troubles getting…
Quick and easy and no troubles getting reimbursed.
Insurer: Pets Best
By: Jon