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Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Pet Insurance has delivered…
Spot Pet Insurance has delivered exactly what they have promised. Sometimes claims processing takes a while, but they notify you that their volume is heavy, though in most cases the time it takes is very reasonable. So far, every claim I've submitted (and this has been an unusually bad year for our pets) has been resolved to my complete satisfaction. Also, they have the best pricing for all they cover. Overall, I am very pleasantly surprised how good they've been.
Insurer: Spot
By: Kevin Byrne
I love the simplicity of submitting…
I love the simplicity of submitting your claim. Response time is great!!!
Insurer: Spot
By: Lisa Sandhaus
Paid $68 toward a $69 vaccination and…
Paid $68 toward a $69 vaccination and wellness visit. Exceeded my expectations.
Insurer: Spot
By: Richard Sinkler
Prompt payment for vet visit
Prompt payment for vet visit
Insurer: Spot
By: Maria Arapakis
Very pleased
Great customer service and response time.
Insurer: Spot
By: Kevin Naylor
Amazing Claim Service
I have worked in claims many years and have never found a company with such quick turnaround on a claim. I needed clarification on a point and the claim representative was cheerful and well informed.
Insurer: AKC
By: Laura
Not responsive
I haven’t had my car for almost 3 months and found my insurance agent to be non-responsive for weeks at a time due to her being on vacation or just not returning my calls or emails. They strongly encouraged me to send my car to a shop that I would never recommend to anyone due to their incompetence and how long it took to diagnose the issue. Granted it was an electrical issue caused by a squirrel but it took 2 months to diagnose. It’s been a disappointing experience and I can’t say I would ever recommend Sonnet to anyone (or Economical who my agent was with).
Insurer: Sonnet
By: MAUREEN KERR
The process for submitting a claim was great
The process for submitting a claim was easy. From the time of my submitting the claim to the reimbursement is great.
Insurer: Spot
By: Jackie Fietkiewicz