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14 years of excellent service
I have been with ASPCA for 14 years. The Customer Service Reps have always been professional. Sadly I had to euthanize my cat. The Rep I spoke with was compassionate. I definitely will stay with ASPCA if we get another cat.
Insurer: ASPCA
By: Edith Fisher
Prompt response
Prompt response and payment. Very cooperative. No bickering over payments. Money is quickly deposited into my bank account.
Insurer: Embrace
By: Terry
Healthy Paws is amazing!
We’ve been customers of Healthy Paws for over four years and have nothing but good things to say about this company. They have been very responsive and provide an intuitive means for claims filing. Most recently our dog experienced a serious leg injury that required surgery. We were amazed at how quickly we were reimbursed for most of the cost
Insurer: Healthy Paws
By: ROB
It was much easier than I expect to…
It was much easier than I expect to submit the claim. I had put off doing it as I thought it would be difficult. It was very easy.
Insurer: Embrace
By: Betsy Aird
The service was great
The service was great. Embrace answered my questions concerning my kitten, explained what was needed, and gave me a number to call should any questions or concerns arise. Great experience!
Insurer: Embrace
By: Katie Barefield
Amanda Mello was amazing and help me…
Amanda Mello was amazing and help me get my puppy pet insurance She answered all my questions and was extremely helpful.
Insurer: Fetch
By: Anmarie Pemberton
I have to honestly say that I'm so…
I have to honestly say that I'm so happy I chose ASPCA!! My fur baby became ill recently and had to be taken to the hospital where she had to stay and be cared for, (something that I had never experienced before) during the stressful time I submitted a claim it was so easy to follow the process as long as you have all the information and/ or documents that they request, it's all done through their app. The process will be fast and easy but even faster if you set up direct deposit. I definably recommend ASPCA.
Insurer: ASPCA
By: Rosa DeCamp
Very easy to understand
Very easy to understand & customer service was very thorough ! She was very knowledgeable & patient as well. Enjoyed having all the info emailed to me too.
Insurer: Trupanion
By: Melissa