154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Seamless submission
The claim submission with Embrace is seamless and I love the Fetch Dog element.
Insurer: Embrace
By: Barbara
We love Healthy Paws
We had a fantastic experience with Healthy Paws. Piggy became suddenly paralyzed and needed emergency spinal surgery. This was very stressful and expensive. We submitted our invoice from the hospital and were reimbursed within 2-3 days. Healthy Paws helped turn a horrible incident into a less stressful one with their quick processing time. We would definitely recommend them!!
Insurer: Healthy Paws
By: Channing
The policy was easy to set up and…
The policy was easy to set up and customer service was excellent. Thanks to USAA, I got a discount for my pups insurance.
Insurer: Embrace
By: Birgit
Sneaky clauses
Apparently the policy excludes conditions that arose in a prior policy year, even if you were insured with PHI at the time. What a scam! I’ve never heard of any insurance working in this manner. Our dog developed a cyst in April but our policy renewed in May. By the time he was seen by a specialist, who is recommending surgery, we were into a new policy year and therefore this is considered a pre-existing condition so none of the specialist fees nor surgery will be covered even though we were insured the entire period. Make sure your pets’ illnesses occur in isolated years otherwise your claims won’t be paid! How ridiculous! I’m sure it’s clearly written in our policy (the lawyers would have made sure of that) but this is so contrary to how I’ve ever experienced insurance that I didn’t notice that restriction. It’s totally understandable if the condition arose before we got insurance but this is nonsense.
Insurer: PHI Direct
By: E
I am very happy
I have had my dog insured with Pets Plus Us since he was a puppy. I have never had a large claim until recently. I often thought that I was wasting money since my claims were small. However, recently my dg required treatment that was very costly. I submitted my claim to Pets Plus Us and within a few days I received my reimbursement. I am very happy with the service and so thankful that I kept my dog insured.
Insurer: Pets Plus Us
By: Michele
useless Insurance!!! Buyer beware
we've had this insurance for over 10 years and never made a claim even though our dog has has numerous UTI's due to her ongoing allergies (per the vet). Within a week of making a claim, because we've paid out $2,000 over the last couple of months, we get a notice they are transferring our policy to another company (underwriter) and not only that but they raised our premium 47%, to $477 a quarter!!!! horrible horrible insurance. It's absolutely worthless. Buyer beware! seems to me it's false advertising that it's even insurance since they don't even want to pay claims and raise the premium so they can recoup the cost. I can gaurantee we won't be renewing in October.
Insurer: Fetch
By: Kristi B
Never solved my claim with the excuse…
Never solved my claim with the excuse waiting for paperwork I faxed everything Then was maybe old problem Baby tooth was chipped and extracted should be completely covered by insurance Almost one hour wait when you call
Insurer: Embrace
By: Eva
Super easy to submit claims online
Super easy to submit claims online. I have not had any large claims to attest to reimbursement, but no other issues with embrace so far!
Insurer: Embrace
By: Sophie Mercer
I only wished that my annual coverage…
I only wished that my annual coverage was higher because Lola has meet it. Otherwise filing claims and getting reimburse is very easy.
Insurer: Fetch
By: Valerie